Underwriting Assistant (Fixed-Term Contract)

Job Description

Are you looking for your next opportunity?

Sompo has a unique opportunity for an Underwriting Assistant (Fixed- Term Contract) in our Insurance Operations team to support our UK Insurance Market until the 30 June 2027.

This role will sit within our London and UK Regions COO function. The Service Delivery team play a vital role in supporting the various business lines within our Underwriting team based in our London, UK office whilst at the same time undertaking transformation activities with which to broaden, and better control the services provided. This exciting opportunity will allow the incumbent to play an integral part in strengthening the operational resilience of the services provided by the Operations function, whilst laying the foundations for a career in Insurance.

Location: This position will be based out of our London office. We strive for collaboration which is why we offer a work environment where our employees thrive and develop long lasting careers.

Our business, your impact, our opportunity:

What you’ll be doing:

Our business, your impact, our opportunity:

What you’ll be doing:

Data Collection and Entry: Gathering, validating, and inputting data will include the transposing of policy information from various documents to pricing platforms, policy administration systems or any other relevant systems.

Documentation Management: Preparing, organising, and maintaining policy documentation and underwriting files with a functional and working knowledge of ImageRight, Guidewire, Workflow, Document Management Systems, and pricing platforms.

Process Coordination: Coordinating with various departments and Outsourced providers to facilitate smooth workflow and timely processing as defined within Standard Operating Procedures. This will include:

• Assistance in the preparation of renewals.
• The management of policies from submission management to booking.
• The management of cash balances.
• ·Ensuring KPIs are met in relation to speed and quality.

Issue / Query resolution: Supporting effective service delivery, queries will be resolved within established timeframes. This includes:

• Follow-up on missing documents/information from brokers to ensure completeness of the underwriting information.

• Management of Outsourced providers queries and errors.

Compliance Adherence: Ensuring Standard Operating Procedures are followed, with related controls completed. Support will also be provided to internal/external audit teams and any auditing requirements.

Reporting: Input into the operational management dashboard in an accurate and timely manner.

Continuous Improvement: Working with other UAs in the Operations department to identify and document opportunities for continuous improvement and efficiency. This will include:

• Performing functional testing of required IT & Process changes.
• Participation in change / transformation activities as a Subject Matter Expert. 

Training: Undertake all required training so as to understand the underwriting process, enabling effective support of the Underwriters. Also, support the training of new team members as they join the team.

What you’ll bring:

• Working knowledge of Insurance Underwriting systems would be useful.
• Strong problem solving and decision-making abilities.    
• Excellent written and oral communication skills. 
• Exceptional interpersonal skills with the ability to work with a team oriented approach; 
• Ability to work effectively in a fast-paced environment.
• Proactive mindset.
• Eye for detail.
• Logical thinker. 
• Strong time management.
• Ability to organise efficiently.
• Confidence to challenge.
• Competent computer skills – must include Microsoft Excel, Microsoft Word and Microsoft Outlook as a minimum.

At Sompo, we recognize that the talent, skills, and commitment of our employees drive our success. This is why we offer competitive, high-quality compensation and benefit programs to eligible employees.

Our compensation program is built on a foundation that promotes a pay-for-performance culture, resulting in higher incentive awards, on average, when the Company does well and lower incentive awards when the Company underperforms.  The total compensation opportunity for all regular, full-time employees is a combination of base salary and incentives that gets adjusted upfront based on overall Company performance with final awards based on individual performance.

We continuously evaluate and update our benefit programs to ensure that our plans remain competitive and meet the needs of our employees and their dependents. 

Below is a summary of some of the benefits we offer, which may vary depending on the country:

• Health & Wellness Benefits
• Retirement & Savings Plans
• Global Parental Leave & Adoption Assistance
• Employee Assistance Program
• Tuition Reimbursement & Professional Qualification benefits

Who we are and what we stand for:

At Sompo, our shared purpose is to create meaningful value for clients, communities, and each other. We strive to foster a workplace where everyone feels respected, included, and empowered to excel. As a global organization, we embrace diversity and champion equal opportunity. Guided by our core values—Accountability, Agility, Collaboration, Development, and Integrity—we build trust and support one another to achieve our goals worldwide.

Life at Sompo | Sompo

Our values come to life in how we hire and grow talent. Employment decisions are based on qualifications, merit, and organizational need, and we strive to ensure equitable access to opportunities so everyone can do their best work. If you need an accommodation for any part of the application process, please contact the recruiter in charge.