Patient Care Assistant/Patient Care Tech-Nursing Personnel Pool (PRN Varies)

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Departmental Description

It is the goal of the Resource Pool department to assist with staffing needs throughout the hospital by providing supplemental Registered Nurses, Nurse Techs, Nurse Aides, or Certified Nursing Assistants as requested by the nursing units. The Resource Pool department assists with staffing licensed and non-licensed staff for Critical Care and Med-Surg departments

Patient populations differ based on area staffed and the clinical clusters include:

Med-Surg RN: 3E, 3W, GT/SCU, 4E, 4W, Cardiac ICCU, 5W, Med-Surg ICCU, SWCC, OPS, and Endoscopy

Critical Care RN: MICU, TSICU, BICU, CVICU, Neuro ICU, COPS, Endoscopy, SWCC, EC and PACU.

Non-licensed staff are assigned to nursing units throughout the hospital according to established clinical competency and identified needs.

JOB SUMMARY:

The Patient Care Assistant will perform tasks which involve specified services for patients delegated by the Licensed Nurse and are in alignment with the PCA TPP. Blood draws and foley discontinuation completion documentation must be maintained annually to continue receiving differential. Has a working knowledge of organizational and nursing policies.


REPORTS TO:


JOB SPECIFIC RESPONSIBILITIES:

I. Clinical Standards
• Quality Patient Care- Provide quality patient care adhering to safety
practices and proper clinical documentation. Quickly adjusts to
quality initiatives and change. Contributes to the success of the
nursing and unit specific strategic plans.
• Reporting Documentation
• Hospital Wide Quality Metrics
o Inpatient Satisfaction “Likelihood to Recommend" (Non-nursing
department use house wide score; Nursing units use
department specific score)
o NRC: Ambulatory Surgery - Departments use specific results
(OPS, GI, Cath, and IR)
o NRC: Individual Department results
• Quality Measurement: Did staff wash their hands?
• Stewardship- Cost Center actual expenses in comparison to flex
budget
• Delegation- Makes licensed and unlicensed assignments according
to the Nurse Practice Act and UMC Policies
• Identification of Problems, Issues and Trends- Analyzes actual or
potential barriers to help identify problems, issues and trends
• Patient Flow- Manages patient flow for maximum efficiency and
notifies internal resources of changes

II. Professional Growth & Development
• Staff Meeting Attendance
• Development of Nursing Profession

III. Patient Safety and Quality Outcomes (NDNQI quality data – Units that do not monitor specific indicators will use the hospital wide scoring for the year)
• Falls with Injury
• Hospital Acquired Pressure Ulcer
• Catheter Associated Urinary Tract Infection (CAUTI)
• Central Line Associated Blood Stream Infection (CLABSI)


EDUCATION AND EXPERIENCE:

A nurse aide or certified nurse aide who has completed the patient care assistant course at University Medical Center or a patient care technician (PCT) who has completed the national PCT course and is certified.


REQUIRED LICENSURES/CERTIFICATIONS/REGISTRATIONS:

Nurse Aide Certification preferred; PCT certification required if applicant is external and directly applying for a PCA position.


SKILLS AND ABILITIES:

Age specific knowledge is required when needed for appropriate patient care.


INTERACTION WITH OTHER DEPARTMENTS AND OTHER RELATIONSHIPS:

This position requires close interaction with other ancillary departments in order to facilitate a quality multidisciplinary approach to patient care.


PHYSICAL CAPABILITIES:

Work is of medium demand. Standing, walking most of the time on duty. Lifting and pushing patients, carts and wheelchairs. Good tactile sensations necessary for checking patients. Talking and hearing to converse with patients staff members. Near visual acuity for reading of gauges and thermometers and for recording on patients' charts.


ENVIRONMENTAL/WORKING CONDITIONS:

Works inside. Hours of duty may be irregular with covering various shifts. Exposure to blood borne pathogens is of high risk.


DIRECT REPORTS:

UMC Health System provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

*Request for accommodations in the hire process should be directed to UMC Human Resources.​*