- Salary
- £29k+
- Location
- Forest Row, East Sussex
- Workplace
- Onsite
- Type
- Full-time
- Department
- Education
- Source
- Pinpoint
Description
Outdoor Education Instructor
Department: Operations
Employment Type: Permanent - Full Time
Location: Hindleap Warren
Reporting To: Chief Instructor
Compensation: £29,375 / year
Description
We are committed to providing top-quality outdoor learning experiences to our visitors and all staff play an active part in achieving that aim.
We are looking for someone who will be able to deliver these high-quality sessions to the wide variety of groups that visit our centre each year. In addition to this, the role involves some other duties required to operate the centre.
We are looking for someone who will be able to deliver these high-quality sessions to the wide variety of groups that visit our centre each year. In addition to this, the role involves some other duties required to operate the centre.
What you will be doing
Instructional work with clients
- Deliver activity sessions where trained and competent.
- To operate all activities according to Centre Operating Procedures and appropriate National Governing Body qualifications.
- To be a good role model.
- Committed to the delivery of key session outcomes.
- Once trained - maintain activity equipment in good order, complying with Centre policy and best practice within the industry.
Duty Instructor role
- Supervise residential groups in mealtime cleaning duties.
- Run the tuck shop as required.
- Maintain an overnight onsite presence (special accommodation provided) for customer service / in case of emergency.
- Some cleaning duties.
What you bring to the role
Knowledge, Experience & Skills
- Previous experience and continued motivation for working with young people.
- An understanding of the importance of quality customer service and experience.
- An understanding of the value of outdoor education.
- Previous experience of working in outdoor centres.
- Experience of working with a range of different young people with different backgrounds and needs.
Attributes and Behaviours
- Collaborative team player, strong communicator, and a willingness to work effectively with others.
- Able to work independently, demonstrating proactivity and initiative.
- Good work ethic with a practical and dynamic approach to work.
- A composed demeanour, able to keep calm under pressure and solve problems when they arise, efficiently and effectively.
- Absolute commitment to the principles of equality, diversity, and inclusion.
- Awareness of the issues of living and working together or previous experience of sharing living space with others.
- Reflect our inclusive culture in your day-to-day work and support health & safety and safeguarding culture in your interactions with colleagues.
- Follow our organisation's anti-racism principles and practices.
You will be able to demonstrate our values of being:
- Ambitious
- Collaborative
- Inclusive
- Accountable
Qualifications
- First Aid Qualification
- Paddlesport Qualification (e.g. Paddlesport Instructor or higher)
- Climbing / High Ropes Qualification (e.g. Climbing Wall Instructor, Traditional ERCA or higher)
- Archery GB Instructor
Why work at Hindleap Warren
- Generous holiday allowance of 39 days per annum (31 days A/L plus 8 bank holidays).
- Entry level salary is based on Real Living Wage, set by the living wage foundation.
- We will continue to support you in working towards industry qualifications and your ongoing professional development.
- Catered meals provided while working when the kitchen is serving young people in residence.
- Health Care Cash Plan.
- Access to the Employee Assistance Programme for you and your family.
- Access to the Charity Mentoring Network, as a mentee or mentor.
- Access to the 'Headspace' app for you and your family.
- Generous maternity/partner/adoptive/shared parental leave.
- Accommodation is available on site a charge, variable in line with the Government's set NMW accommodation offset rate. Rooms are single occupancy with shared living spaces.
Skills
Customer Service