Content Analyst

The Content Analyst will be responsible for production- and quality-related work within the Refinitiv financial transcription group. The transcription group uses proprietary techniques and software to produce transcripts that are extremely accurate and have a very fast turnaround time between the start of the event and the publication of the transcript.

 

The content analyst will have a range of responsibilities, which may include:

• Producing and editing transcripts in accordance with the transcription style manual
• Auditing transcripts for quality assurance
• Testing and evaluating new production methods
• Performing additional quality assurance work for transcripts and transcript-related features
• Maintaining research databases
• Assisting with operations and redline processes

The ideal content analyst has a very strong understanding of the English language (grammar, sentence structure, etc.) and must be able to pass an editing test. They must understand grammar and the relation between written and spoken speech on an extremely high level, have strong attention to detail, and be able to make distinctions and judgment calls independently and on very quick notice.

Candidates with a bachelor's degree are strongly preferred, but those without degrees will be considered if related work experience is strong.

 

The following types of work backgrounds are most desirable:

 

• Newspaper/magazine/online journalism
• Freelance writing/editing
• English composition teaching
• Editing/proofreading
• Court reporting or other transcription work

 

The Associate content analyst should also have the following skills/experience:

 

• Strong computer skills
• Customer service skills
• Experience working with style guides is a plus
• Good typing speed (~60WPM)
• MS Office experience, especially Word and Outlook, and the ability to quickly learn new software. Service Cloud experience is a plus.
• A background in finance and knowledge of financial terminology is a plus, although coming from a background type listed above is more important.
• Ability to work independently and make quick decisions

Career Stage:

Associate

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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