Food & Beverage Trainer

Key Responsibilities:

• Deliver practical and theoretical F&B training covering service standards, customer engagement, and beverage operations.

• Develop and implement training modules, lesson plans, and assessments tailored for maritime hospitality environments.

• Mentor trainees on front-of-house operations, etiquette, and professional presentation.

• Monitor and evaluate trainee performance, providing constructive feedback to ensure competency standards are met.

• Ensure compliance with maritime hygiene, safety, and service protocols.

• Collaborate with other trainers to maintain a high-quality, structured training environment.

• Foster a positive, professional, and motivating atmosphere to inspire trainees.

• Serve as a role model for professionalism, customer service excellence, and work ethic in the maritime hospitality industry.

Requirements:

• Proven experience in Food & Beverage service, preferably in a hospitality or cruise ship environment.

• Relevant qualifications or certifications in hospitality, F&B service, or related fields.

• Certified South African ID and based in Cape Town.

• Strong communication, mentorship, and leadership skills.

• Ability to deliver structured training in a classroom and practical environment.

• Passion for teaching, guiding, and developing the next generation of maritime hospitality professionals.

• Knowledge of maritime hospitality standards is an advantage.