Client Care Officer

_Casual position – flexible shifts between 7am–7pm, weekdays only_

Are you someone who enjoys making people feel welcome from the moment they walk through the door?

Looking for a flexible role where you can put your organisational and people skills to good use, while being part of a fun, supportive team?

At Harrison Child & Family Clinic, we’re on the lookout for a Casual Client Care Officer (CCO) to join our team. This role is all about creating a smooth, friendly experience for families, keeping things running behind the scenes, and supporting our clinicians so they can focus on care.

## Tasks

**What the role involves**

• Welcoming families and ensuring they feel comfortable and supported
• Managing reception duties with professionalism and a warm smile
• Handling bookings, payments, and client records with accuracy
• Answering phones, emails, and messages in a timely manner
• Helping the clinical team and practice manager with the little things that keep the clinic running smoothly

## Requirements

**About you**

While no prior healthcare experience is required, administration or reception experience will be an advantage. More importantly, you are:

• A people person — approachable, friendly, and professional
• Organised and able to keep track of details in a busy environment
• A confident communicator, both face-to-face and over the phone
• Reliable and flexible, happy to jump in and help where needed
• Someone who enjoys being part of a team and bringing good energy to the workplace

## Benefits

**Why you’ll love working with us**

• Flexible shifts available between 7am–7pm, Monday to Friday (no weekend work!)
• Full training provided, with ongoing support and mentoring
• A positive, friendly workplace that values your contribution
• The chance to play a meaningful role in helping families feel cared for
• And yes… birthdays are celebrated properly — with cake 🎂

**How to apply**

If this sounds like the role for you, hit “Apply Now” and send us your cover letter and resume.

Don’t forget — to show us you’ve read the whole ad, include the word “Pineapple” 🍍 at the top of your cover letter.

**Any questions?

**Give Jade (Clinic Co-Director) a call on 0406 328 203 — happy to chat and answer anything you’d like to know.