Applications Engineer Level 3

About Us: 

How many companies can say they’ve been in business for over 180 years?! 

Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! 

Location/Region: This position is located in Wixom, MI and will potentially travel 30-50%. Must live in Michigan and be commutable to the Wixom Location.

Hybrid: 3 days in office and 2 days remote.

What’s the role?  
Each ZEISS Metrology Services Center offers contract measurement, inspection, and analysis work for customers on a fee-paid basis. The Applications Engineer - ZEISS Metrology Services is responsible for supporting the revenue growth and success of ZEISS Metrology Services by efficiently providing metrology services solutions to service center customers.  The Engineer is responsible for running one or more of the center’s measuring devices along with the associated software suites at the respective services center. Availability, response time and customer satisfaction are key success criteria for each services center and as such this position requires flexibility to work different shifts and/or weekends to meet customer demands.

Sound Interesting?  

Here’s what you’ll do:  

• Consistently deliver high-quality results that are complete, accurate, and on time.

• Set up and operate all laboratory measurement equipment effectively.

• Select and utilize the most appropriate software for each task (e.g., Calypso, VG StudioMax).

• Generate and deliver inspection reports in alignment with job requirements.

• Monitor system performance to ensure accuracy and repeatability.

• Conduct peer reviews of job results in collaboration with colleagues.

• Support the Site Manager with quoting activities as needed.

• Adhere to all safety protocols, with a strong emphasis on radiation safety.

• Review job requirements with the Site Manager prior to initiating work.

• Communicate and review results with customers, ideally within two days of job completion.

• Prepare, submit, and retain copies of proof of delivery (POD) in the network drive.

• Drive productivity by effectively utilizing ZEISS tools and best practices (e.g., quick-change tooling and fixturing, offline programming, MCC, PiWeb).

Do you qualify?  

• A four-year degree in Engineering, Math or Physics.  Alternatively, 2 years of experience in the Metrology industry.

• Calypso Software experience is a plus.

• Ability to read engineering drawings for dimensional control requirements.

• Ability to operate all types of ZEISS measuring machines including programming using ZEISS application software; setup and staging of parts; accuracy and repeatability verification; etc.

• Strong computer skills and affinity for computer aided data analysis products.

• Must have strong problem-solving skills with the ability to learn independently to find solutions to potential customer’s problems.

• Good verbal and written communication skills with an ability to create concise technical reports.

• Ability to reason and negotiate complex problems with customers.

• Entrepreneurial mindset and eagerness to be a part of a high-performance, fast growing segment of ZEISS.

We have amazing benefits to support you as an employee at ZEISS! 

• Medical 

• Vision 

• Dental 

• 401k Matching 

• Employee Assistance Programs 

• Vacation and sick pay 

• The list goes on! 

Your ZEISS Recruiting Team:

Holly Greenwood-Mosher

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).