Housekeeper

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus. Learn more about Life at Holy Cross here.

The Housekeeper plays a vital role in supporting the college's mission by ensuring that campus facilities are clean, safe, and welcoming for all students, faculty, staff, and visitors. This position performs various cleaning duties to maintain assigned campus areas in an excellent and habitable condition, following all established departmental practices and procedures.

Job Description

Essential Functions and Responsibilities

• Perform a wide range of housekeeping tasks in assigned areas, which can vary daily based on college priorities during both the academic and non-academic year

• Clean and maintain floors (dust mopping, wet mopping, spot mopping, vacuuming)

• Clean and sanitize restrooms, washrooms, and showers, including all fixtures

• Clean interior surfaces such as mirrors, pictures, glass partitions, window ledges, and doors

• Dust furniture, including desks, tables, chairs, and other items as needed

• Empty trash and recycling containers, removing all debris to designated receptacles

• Work collaboratively with team members to ensure all priority areas are maintained to the high standards of Environmental Services, especially during staff shortages

Strong safety mindset and attention to detail

• Customer service orientation with students, faculty, staff, and visitors

• Identify and report any defective equipment, necessary building repairs, or safety hazards to ensure a safe environment for the community

• Effective communication and teamwork in a diverse campus community

Education and Experience:

Required : High school diploma or equivalent.  

Preferred : Previous experience as a housekeeper or cleaner in an institutional or commercial setting

Skills and Competencies:  

• Ability to follow oral and written instructions to complete tasks thoroughly and efficiently

• Demonstrated ability to work reliably and with minimal supervision while maintaining a high level of performance

• Strong interpersonal and communication skills

• Good time management and prioritization skills

• Knowledge of how to use and maintain basic cleaning tools and equipment

Physical Requirements:

• Requires good health, physical strength, and agility to perform all essential cleaning tasks

• Must be able to lift up to 30 lbs individually and 50 lbs assisted

• Frequent bending, squatting, twisting, or stooping during the workday

• Wear assigned PPE (gloves, safety glasses, hearing protection, respirator as required)

Work Environment:

• Work may involve exposure to outdoor weather or heat depending on the building assignment Mix of academic, residential, dining, athletic, library, studio/lab (non-hazardous), office, warehouse, and outdoor areas

• Seasonal demands (snow/ice response, summer deep cleans, move-in/move-out, major events)

• Coordinate with Environmental Health & Safety for any hazardous materials; work only within training/authorization

Compensation

The hourly rate for this position is $17.50/hour.

Weekly Hours:

27.5

Annual Work Schedule:

(For Seasonal and Temporary Positions, this will be determined by the manager)

Application Instructions

For all administrative and academic positions, please upload a current resume and cover letter. In your cover letter, please reflect on how your professional and personal values align with the Mission of the College.

For all other positions, resume and cover letters are optional, but your most up-to-date work experience and educational background are required.

Applications will be accepted until the position is filled. However, priority consideration will be given to applications submitted within 30 days of the posting date.

Additional Information

To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at [email protected], or by calling 508-793-3391. 

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.