Treatment Coordinator | Patient Experience Specialist

Are you the person patients instantly trust? Do you love helping people say "yes" to life-changing dentistry? Are you energized by building relationships, creating exceptional patient experiences, and consistently achieving high case acceptance?If you answered yes, we want to meet you.We are a modern, patient-focused dental practice seeking an experienced Treatment Coordinator who is passionate about helping patients understand their treatment, overcome financial concerns, and confidently move forward with their care.This is not an entry-level position. We're looking for someone who thrives in a fast-paced environment, takes ownership, and enjoys being an essential part of a high-performing team.What You'll DoBuild trust and meaningful relationships with every patient.Present comprehensive treatment plans with confidence and compassion.Explain insurance benefits and financial options clearly.Coordinate financing and payment arrangements.Schedule treatment efficiently while maximizing doctor productivity.Follow up on unscheduled treatment and maintain excellent case acceptance.Collaborate closely with the clinical team to provide an outstanding patient experience.Help patients feel informed, comfortable, and excited about their dental care.The Ideal CandidateYou are:An experienced Dental Treatment Coordinator (3+ years preferred)Highly organized and detail-orientedExceptional at communication and active listeningComfortable discussing larger treatment plans and financial arrangementsKnowledgeable in dental insurance and treatment sequencingConfident using practice management software (Dentrix experience is a plus)Positive, professional, and dependableSomeone who genuinely cares about people and builds lasting patient relationshipsMost importantly, you're someone who believes dentistry changes lives—and you know how to help patients say "yes."Compensation & BenefitsCompetitive base pay: $29-35/hour, based on experience and performancePerformance bonuses based on case acceptance and office goalsPaid holidays and PTOContinuing education opportunitiesSupportive, team-oriented cultureOpportunity for long-term growth and leadershipWhy Join Us?We're committed to clinical excellence, integrity, and creating an exceptional experience for every patient who walks through our doors. We value teamwork, positivity, accountability, and treating both our patients and each other with kindness and respect.If you're looking for more than just another job—and you're ready to make a meaningful impact every day—we'd love to hear from you.Please include a brief cover letter telling us what makes you an exceptional Treatment Coordinator and why you're excited about this opportunity.Hours for this position would be: Mon 8-5; Tuesday 8-5; Wednesday 8-4; Thursday 9:30-7; Friday 9-1 Thank you!