Quality Assurance / Test Engineer / Operations & Maintenance (O&M) Specialist

About the Role

CIYIS is seeking an experienced Quality Assurance / Test Engineer / Operations & Maintenance (O&M) Specialist to support Digital Engineering, Product Lifecycle Management (PLM), Application Lifecycle Management (ALM), and enterprise engineering environments.

The ideal candidate is a hands-on testing and sustainment professional with experience supporting software quality, PLM application upgrades, validation, troubleshooting, release management, monitoring, and operational support activities.

This role combines testing, diagnostics, quality assurance, application administration, production support, system optimization, and continuous improvement responsibilities.

Key Responsibilities

• Develop and execute test plans, test scripts, and validation procedures.
• Support PLM, ALM, CAD, and Digital Engineering platform upgrades and releases.
• Perform integration, regression, performance, and user acceptance testing.
• Diagnose software issues, configuration problems, and data inconsistencies.
• Perform root-cause analysis and corrective action implementation.
• Support application administration, monitoring, and performance optimization.
• Validate system integrations and Digital Thread data flows.
• Assist with deployment planning and post-deployment support.
• Document findings, defects, test results, and lessons learned.
• Support sustainment engineering and O&M activities.

Required Qualifications

• Minimum 5 years of software testing, QA, or O&M experience.
• Experience supporting enterprise applications and system upgrades.
• Experience with test planning, validation, and troubleshooting.
• Strong analytical and problem-solving skills.
• Experience documenting defects and technical findings.
• Ability to work independently and collaboratively in a team environment.

Preferred Certifications

• ISTQB Foundation or Advanced Certification
• Certified Software Quality Engineer (CSQE)
• ITIL Foundation
• SAFe Practitioner
• Scrum Certification

Preferred Experience

• Windchill
• Codebeamer
• Creo
• Teamcenter
• Jira
• Azure DevOps
• GitLab
• Selenium
• Load Testing Tools
• Manufacturing Systems
• Engineering Data Management
• Digital Engineering environments

Ideal Candidate

You enjoy identifying and solving technical issues, validating complex integrations, and ensuring mission-critical systems remain reliable, secure, and performant throughout their lifecycle.