Retail Sales Associate

Description

Hourly Pay starting at $14.00! Base pay increases every 90 days during the first two years.

Weekly Pay | Flexible Hours | Promotions | Bonuses | Benefits

Apply today and join the FriendShip Family!

Why Work at Friendship:

Beck Suppliers is a 100% employee-owned company where culture comes first. Across our four business divisions, we share a commitment to respect, accountability, and teamwork.

About FriendShip:

FriendShip is Ohio’s only employee-owned convenience store operator. Our Retail Sales Associates are the heart of our stores - delivering Wicked Awesome Customer Service and supporting clean, safe, well-run locations that our guests count on. This is hands-on, fast-paced work, done as part of a team that looks out for one another and takes pride in serving the community. Employee ownership means shared responsibility and shared success - including a retirement benefit that grows over time to support your future financial security, alongside pay and benefits that support you today.

The Role:

A FriendShip Retail Sales Associate plays an important role in creating a welcoming and positive experience for every guest. This role is all about delivering great customer service, keeping the store clean, bright, and organized, and—where applicable—preparing fresh, ready-to-enjoy menu items with care.

Sales Associates support daily store operations by engaging with customers, handling transactions accurately, stocking and merchandising products, and taking pride in a clean, inviting environment. Most importantly, they help create a place where customers feel valued and team members feel supported—contributing to a professional, people-first workplace every day.

What We're Looking for:

• A customer first, safety minded approach focused on exceeding expectations.
• A prospective team member with a strong sense of responsibility and dependability.
• Proven ability to excel in a fast-paced, high-volume environment.
• A cooperative team player with clear and effective communication skills.
• Commitment to learning and maintaining company standards.

Key Responsibilities:

• Providing friendly and efficient customer service, answering questions, and resolving concerns in a professional manner
• Maintain product and food presentation that reflects our standards of quality, freshness, and pride
• Demonstrate reliability: arrive prepared, on time, and ready to serve guests
• Accurately complete all cashier functions including ringing sales, handling cash and card payments, balancing registers, and following established cash-handling procedures
• Stock, rotate, and maintain merchandise in coolers, freezers, shelves, and counter areas to ensure product freshness, proper labeling, and visual appeal
• Monitor inventory levels and communicate restocking needs to management to prevent shortages and overstock situations
• Execute store standards to maintain cleanliness, organization, and safety both inside and outside the store location
• Complete assigned shift paperwork and operational tasks, including gas price changes, safe counts, and cigarette counts
• Conduct routine cleaning tasks, including sanitizing high-touch areas, maintaining restrooms, and ensuring compliance with health and safety regulations
• Assist with receiving deliveries, verifying shipments, and organizing backroom storage areas

Food Service (where applicable)

• Prepare, cook, and serve food items according to established recipes, portion controls, and presentation standards
• Maintain a clean, sanitary, and organized kitchen and prep area in compliance with Company and regulatory guidelines
• Follow all Company, local, and state health, safety, and sanitation guidelines
• Monitor food temperatures, storage conditions, and expiration dates to maintain product integrity and minimize waste
• Support inventory management processes, including ordering, maintaining prep lists, par counts, and completing base sheets.
• Adhere to proper food handling, rotation (FIFO), and storage procedures

Skills & Qualifications

Required:

• High School Diploma or G.E.D.
• Required to complete Level 1 ServSafe Certification after hire; company support provided.
• Experience working in a fast-paced retail or customer-facing environment while following established procedures.
• Availability to work varied shifts, including evenings, weekends, and holidays, based on store needs.
• Professional, customer-focused communication style.
• Clear verbal communication skills for interacting with guests, teammates, and leadership.
• Ability to remain calm, professional, and solution-focused during busy or high-pressure situations.
• Basic math and reading proficiency with strong attention to detail
• Experience following processes, completing tasks accurately, and maintaining focus
• Experience prioritizing tasks and adapting to changing conditions during peak business periods

Preferred:

• Experience in retail, convenience, customer-facing roles, or quick-service restaurants
• Experience working in fast-paced, multitasking environments
• Familiarity with food preparation or food-safety procedures (for Kitchen stores)

Requirements

Physical Demands and Environmental Condition:

Frequent

• Walking, standing, bending, stooping, climbing, squatting
• Lifting and carrying up to 50 lbs.
• Pushing/pulling
• Reaching, grasping, and using hands for extended periods
• Speaking with guests, vendors, and team members
• Exposure to hot and cold temperatures
• Exposure to outdoor weather (emptying trash, handling deliveries, clearing walkways of snow, etc.)
• Working in general store conditions (noise, aromas, refrigerated areas)

Occasional

• Extended cleaning tasks
• Occasional ladder use
• Periods of higher physical exertion during deliveries or peak business time