Patient Services Associate II - Jefferson Pride Care (Full-time)

Job Details

Jefferson Pride Care, located on Redman Avenue, is a Primary Care office available to all Jefferson patients but also specifically serves and supports the Lesbian, Gay, Bisexual, Transgender, Queer, Intersex, and Asexual + communities. Jefferson Pride Care welcomes individuals of all gender identities and sexual orientations. We want to ensure that you are aware of these facts and that all of our patients and staff remain comfortable and feel respected while visiting Jefferson Pride Care.

The schedule is as follows but subject to change:
Monday: 8am-5pm
Tuesday: 8:30am-5pm
Wednesday: 10:30am-7pm
Thursday: 8:30am-5pm
Friday: 8am-4:30pm

Job Description

• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.

• Obtains pre certifications and/or pre authorizations for procedures.

• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.

• Greets and interacts with patients/visitors in a professional manner, on phone or in person.

• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.

• Other duties as requested or assigned.

Education:

• HS Diploma or equivalent required.

Experience:

• Customer service and/or patient facing healthcare experience preferred.

Jefferson Perks:

• Top-Tier health insurance

• Opportunities for career advancement

• Employee discounts on products and services

• Generous ETO/PTO

• Tuition Reimbursement

Salary Range

The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.

Positions posted as annual salaries reflect an estimated amount for a 1.0 Full-Time Equivalent (FTE) (i.e. 40 hour equivalent)), positions for less than 1.0 FTE will be prorated.)

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Kennedy Medical Group, Practice, PC

Primary Location Address

15 E. Redman Avenue, Haddonfield, New Jersey, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.