Food Runner/Expeditor

Description

POSITION SUMMARY

Obtains, prepares, and displays deli items for sale, while expediting hot and cold food to ensure quality and health safety standards.  Provides attentive, friendly service to every customer. This position reports to the Deli/Bakery/Coffee House Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Sets up, stocks, and breaks down the hot and cold food bar, rotating pre-cooked items throughout service to maintain freshness and availability.
• Maintains the hot and cold food bar during service, restocking and replenishing items as needed.
• Communicates with kitchen and deli staff to coordinate order timing and resolve discrepancies.
• Cleans and sanitizes the hot and cold food bar, display cases, coolers, and prep areas.
• Assists with dishwashing and maintains clean, sanitized utensils and equipment to support overall Deli operations.
• Rotates stock to maintain freshness, checking and removing outdated product.
• Follows the direction of the Sous Chef and Head Chef.
• Follows all food safety, sanitation, and health department standards.
• Maintains high attention to detail in food preparation, packaging, and presentation.
• Provides exceptional customer service by engaging with customers and answering questions in a friendly manner.
• Abides by all Island Market procedures and safety standards.
• Performs any and all other assigned tasks.
• Understands this job description cannot contain all aspects of the position but is a fair and just representation of the duties.

Job Qualifications / Required Skills / Key Competencies

• Experience in a deli, bakery, food service, or similar retail environment preferred
• Ability to calculate discounts, percentages, and accurately weigh and price items
• Ability to handle multiple tasks simultaneously in a fast-paced environment
• Self-starter who manages time wisely and works well independently or as part of a team
• Strong organizational and planning skills
• Good analytical and problem-solving skills
• Ensures compliance with food safety, sanitation, health department, and company safety standards.
• Must obtain and maintain a valid Washington State Food Worker Card.
• Excellent English communication skills (verbal and written) with coworkers, customers, and supervisors

Physical Requirements & Working Conditions

· Regularly stands and walks for up to 8 hours per shift.

· Frequently required to bend, reach, twist, stoop, kneel, and perform repetitive hand and wrist movements.

· Frequently performs repetitive grasping, gripping, pinching, cutting, slicing, and fine motor tasks using hands and fingers.

· Frequently lifts and carries up to 25 pounds and occasionally up to 50 pounds.

· Regularly uses knives, slicers, and other food preparation equipment.

· Works in varying temperature conditions, including refrigerated coolers, freezers, and heated food preparation areas.

· Regularly exposed to dust, odors, oil, fumes, grease, and moderate noise levels.

· Regularly exposed to water, cleaning chemicals, and hot water while washing dishes and equipment.

· Must possess sufficient manual dexterity and visual acuity to safely prepare food, read labels, and perform cleaning and sanitation tasks.

· Ability to work safely in a fast-paced environment while maintaining food safety and sanitation standards.

This position is eligible for Prime Time Pay. Prime Time Pay provides an additional $3/hour above the base rate for all hours worked Saturdays and Sundays and hours worked Monday through Friday between 6:00 pm and 3:00 am.