Ohana Floor & SIC - Asst Manager

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities

• Floor Operations: Supervise daily activities on the Ohana Floor, ensuring smooth functioning of services and guest engagement.
• Inventory Control: Manage consumables, pantry stock, and soft services inventory with accurate documentation.
• Vendor Coordination: Liaise with service providers for housekeeping, catering, and maintenance support.
• Guest Experience: Ensure high standards of hospitality, addressing guest queries and feedback promptly.
• Compliance & Safety: Monitor adherence to EHS guidelines, hygiene standards, and audit requirements.
• Reporting: Prepare MIS reports on inventory, vendor performance, and guest satisfaction.
• Team Supervision: Guide support staff and ensure SOP adherence.
• Event Coordination: Assist in planning and execution of floor events, meetings, and special programs.

Required Skills & Competencies

• Strong knowledge of facility operations and soft services management.
• Proficiency in MIS reporting and inventory systems.
• Excellent communication and interpersonal skills for guest interaction.
• Ability to manage vendors and ensure SLA compliance.
• Problem‑solving mindset with attention to detail.

Location:

On-site –Bengaluru, KA

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.