Security Officer Incident Call Intake

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

As a Security Officer Incident Call Intake in Seattle, WA, you will serve and safeguard clients in a range of industries such as Government, and more. As a Dispatch Security Professional in a government location, you will coordinate communications, monitor activity, document incidents, and support response efforts to help maintain a secure environment. Your professionalism, customer service, and clear communication will help support personnel and visitors while contributing to a reliable operation. Join Allied Universal, where an agile, caring culture values teamwork, innovation, and integrity.

Position Type: Full Time

Pay Rate: $30.33 / Hour

Job Schedule:

DayTimeMon03:00 PM - 01:00 AMTue03:00 PM - 01:00 AMWed03:00 PM - 01:00 AMThur03:00 PM - 01:00 AM

What You'll Do:

• Provide customer service to transit passengers, visitors, and personnel by carrying out security-related procedures, site-specific policies, and emergency response activities when appropriate.
• Monitor dispatch communications, alarms, cameras, and access-control systems; receive and document calls for service; and coordinate the response of security-related personnel and emergency services as directed.
• Respond to incidents, service disruptions, and critical situations in a calm, problem-solving manner, escalating concerns according to established protocols.
• Maintain accurate logs, incident reports, dispatch records, and shift activity documentation in accordance with site procedures.
• Conduct regular and random patrols of transit facilities, platforms, parking areas, and surrounding perimeters as assigned; working environments and conditions may vary by location.

Minimum Requirements:

• Have 2+ years of security-related experience.
• CPR certification is preferred.
• A guard card/license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2026-1666952