- Location
- Remote - United States
- Workplace
- Remote
- Department
- Direct Sales
- Source
- Greenhouse
Description
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined.
In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens.
As an Algolia Install Base Account Executive, you will play a strategic and high-impact role, cultivating and expanding relationships with some of the most complex and innovative companies in the world. You should be comfortable researching prospects, building strong relationships with key stakeholders, and identifying new opportunities for expansion. Your ability to navigate global organizations and multi-brand portfolios will be key to delivering scalable solutions that drive long-term value across the entire organization.
We're looking for someone who thrives in a high-ownership environment, operates with autonomy, and brings a consultative approach to growing customer relationships.
YOUR ROLE WILL CONSIST OF:
- Own and manage a portfolio of ~50 of our highest value customers, with accountability for retaining and growing revenue as customers move from early adoption to scale
- Build trusted relationships with customers and develop a deep understanding of each customer's business objectives and use cases to proactively identify cross-sell opportunities across new teams, business units, or use cases, expanding Algolia's footprint within the account
- Work in tandem with CSMs and CSEs to drive account planning and execution strategies that align Algolia’s solutions to customer goals, ensuring customers extract maximum value
- Lead cross-sell strategy and commercial conversations with top accounts, expanding Algolia's presence across the organization
- Monitor account health and usage to identify risks and mobilize account team on next best actions
- Operate independently in a fast-evolving environment, helping shape sales motions and turn them into repeatable, scalable playbooks.
YOU MIGHT BE A FIT IF YOU HAVE:
- 5+ years in B2B SaaS sales or account management, with experience managing renewals and expansion in accounts with multiple stakeholders
- Track record negotiating complex, multi-year enterprise agreements directly with customers and internal stakeholders (legal, finance, deal desk)
- Strong collaboration skills with Customer Success, Solutions Engineers, and other cross-functional teams to proactively address customer needs, remove blockers, and to drive outcomes
- Comfort managing complex, multi-stakeholder relationships within large organizations, with the strategic patience for longer sales cycles.
NICE TO HAVE:
- Experience with SaaS, APIs, or developer-focused products
- Familiarity with usage-based or consumption-based business models
- Background working with eCommerce or digital experience platforms
In practice, this looks like someone who:
- Multi-threads across an account, engaging stakeholders from economic buyers to technical teams, with strategic questions that surface opportunities to expand Algolia into new teams, business units, or use cases
- Consistently hits or exceeds renewal and expansion targets across your book of business
- Runs a structured, multi-stakeholder account planning process across a concentrated portfolio of complex, high-value accounts, orchestrating CSMs, CSEs, and internal teams without losing momentum on longer sales cycles
- Ramps quickly on complex technical products and can speak credibly to enterprise-scale architecture, how modern web and AI-native applications are built, scaled, and adopted across large organizations
- Communicates effectively with both business stakeholders (e.g., merchandisers, Heads of eCommerce) and technical audiences, adapting approach and messaging accordingly
Algolia does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
The annual total cash compensation range (base salary and commission) for this role reflects market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work.
FLEXIBLE WORKPLACE STRATEGY:
Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when.
We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule.
WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES:
- GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment.
- TRUST - Willingness to trust our co-workers and to take ownership.
- CANDOR - Ability to receive and give constructive feedback.
- CARE - Genuine care about other team members, our clients and the decisions we make in the company.
- HUMILITY - Aptitude for learning from others, putting ego aside.
We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background.
IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice
We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind:
- Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page.
- All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information.
- We’ll never ask for payments, purchases, or financial details during the hiring process.
READY TO APPLY?
If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!
