Sales Account Coordinator

Job Title: Sales Account Coordinator

City, Country: Shanghai, China

Join the Global Consumer Business team in a role that keeps projects, customer relationships, and commercial activities moving forward. As a Sales Account Coordinator, you will work closely with sales, marketing, creation, and technical teams to support business growth and deliver a great experience for customers. This is an exciting opportunity to collaborate across functions and regions while gaining exposure to a wide range of commercial and project activities. If you enjoy organization, coordination, and working in a fast-paced environment, we would love to hear from you.

Your key responsibilities

• Support commercial projects to help achieve sales targets, margin goals, and forecast accuracy.
• Maintain and update project management systems, including activity reports, project data, win/loss tracking, safety documentation, and SAP entries.
• Coordinate sales administration activities, regional sales budgets, target tracking, vitality reports, and ad hoc business requests.
• Work with internal stakeholders to ensure materials for customer submissions are prepared and delivered on time, including samples, presentations, and supporting documentation.
• Manage fragrance, product, sampling, and related customer requests while coordinating with global business teams.
• Support ongoing projects and events by organizing meetings, tracking progress, and collaborating with customer marketing, innovation, and technical teams.

We offer

• A collaborative and inclusive workplace where your ideas and contributions are valued.
• Opportunities to work with global teams and build relationships across functions and regions.
• Continuous learning and development opportunities that support your professional growth.
• The chance to contribute to innovative solutions that positively impact customers and consumers worldwide.
• A culture that encourages curiosity, accountability, and teamwork.
• Meaningful work within a company committed to sustainability, innovation, and long-term success.

You Bring

• At least 3 years of experience in a commercial coordination, sales support, marketing support, or related role.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Experience working in a fast-paced environment while maintaining attention to detail.
• Excellent communication and stakeholder management skills.
• A proactive mindset with the ability to take initiative and drive tasks to completion.
• Curiosity, adaptability, and a collaborative approach to working with diverse teams.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations –we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions –every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www.dsm-firmenich.com/careers).

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work –and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds —no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help –just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.