STRATEGIC ACCOUNT MANAGER - NORTH AMERICA

We have been retained by a global leader in natural color solutions for the food, beverage, and pet food industries. Our client harnesses the power of nature's true colors and passionately believes that natural is best! We're seeking a Strategic Account Manager, North America to join their growing commercial team. In this highly visible role, you'll be responsible for developing and expanding strategic customer partnerships, driving profitable revenue growth, and serving as a trusted advisor to some of the company's most important accounts. You'll collaborate cross-functionally with teams across Sales, Marketing, Supply Chain, Operations, Customer Service, Product Management, and Technical to deliver innovative solutions and exceptional customer experiences.

This is a remote-based position, with a preference for candidates located in North Carolina, South Carolina, Georgia, Florida, or Texas.

Essential Responsibilities

• Develop and execute long-term strategic account plans aligned with customer objectives and company growth goals.
• Build, strengthen, and maintain executive-level relationships within key strategic accounts.
• Own revenue, volume, profitability, and growth objectives for assigned customers.
• Identify, develop, and convert new business opportunities within existing accounts.
• Lead value-based sales discussions, contract negotiations, pricing strategies, and long-term supply agreements.
• Maintain an accurate sales pipeline, forecasts, and account activity using Salesforce and other business planning tools.
• Partner cross-functionally to ensure exceptional customer support, successful product launches, and on-time delivery.
• Develop annual sales forecasts and provide regular updates on business performance.
• Coach and support Account Managers on customer strategy, sales opportunities, negotiations, and account planning.
• Monitor market trends, competitive activity, and customer insights to identify future growth opportunities.
• Provide regular reporting and business updates to leadership while supporting strategic planning initiatives.

Qualifications

• Bachelor's degree in a related field.
• Minimum of five years of strategic sales or key account management experience within the food ingredients, colors, flavors, or related food and beverage industries.
• Proven success managing large, complex customer accounts while driving profitable growth.
• SAMA Certified Strategic Account Manager (CSAM) certification is strongly preferred.
• Demonstrated experience negotiating commercial agreements and building executive-level customer relationships.
• Strong strategic thinking, analytical, and problem-solving skills.
• Technical aptitude to understand customer challenges and develop value-driven solutions.
• Self-motivated with the ability to work independently and execute both short- and long-term business strategies.
• Passion for the food and beverage industry.
• Proficiency with Microsoft Office and Salesforce.
• Ability to travel 30–50%. Candidates should reside near a major airport and possess a valid driver's license with a satisfactory driving record.