Control Room Specialist 

Location: Viborg, Denmark
Employment: Full-time, 35 hours per week
Working hours: Shift work supporting 24/7 data center operations

Do you thrive in a technical environment where reliability, safety and attention to detail are critical?

We are looking for a Control Room Specialist (CRS) to join our team in Viborg. In this role, you will play a key part in ensuring the continuous and reliable operation of critical data center infrastructure.

As a Control Room Specialist, you will monitor and respond to critical systems, alarms and environmental conditions, while working closely with technicians and other teams to maintain high availability and minimize operational and safety risks.

This is a role for someone who enjoys working with complex technical systems, stays calm under pressure and takes pride in doing things right.

Your role

As part of the operations team, you will be a central point of contact for the data center's critical and non-critical infrastructure. You will monitor systems, respond to alarms and incidents, support troubleshooting and contribute to continuous improvements in operational excellence.

Your responsibilities will include:

• Monitoring and operating critical and non-critical data center infrastructure and systems

• Responding promptly to alarms and alerts and taking appropriate action to minimize downtime

• Acting as an incident specialist and coordinating with cross-functional teams during incidents

• Monitoring power, cooling capacity and environmental conditions within the data halls

• Working with BMS, SCADA, CMMS, Fire Life Safety and network systems

• Supporting troubleshooting, analysis and optimization of technical systems

• Performing facility rounds of SCADA/BMS systems and physical inspections of the facility

• Supporting and guiding operators, technicians and other relevant personnel

• Developing, reviewing, auditing and executing operating procedures, standards and specifications

• Supporting change control activities and ensuring procedures are followed

• Working with and escorting external contractors while ensuring compliance with facility rules

• Participating in training, construction and commissioning activities as required

• Contributing to continuous improvement and operational excellence

• Working shifts to support 24/7 data center operations and being flexible when coverage of other shifts is required

What we're looking for

We are looking for a technically minded and responsible professional who can maintain focus in a high-pressure environment and who understands the importance of safety, reliability and attention to detail.

You ideally have:

• Technical education or training, preferably as an Electrician, Marine Engineer or Cooling Technician

• Experience from a control room environment, including monitoring BMS, SCADA and Fire Life Safety systems

• Experience with automation, CTS, CR, SCADA, networks and servers

• 1–3+ years of experience in a mission-critical environment, such as a data center, shipping, power/heat plant or oil & gas

• Electrical or mechanical certification/licence

• The ability to read and understand electrical and mechanical manuals, drawings and sketches

• The ability to work safely and proficiently with hand and power tools

Who you are

You are a team player with strong communication skills and a practical, solution-oriented mindset. You remain calm when things get busy and are comfortable taking responsibility when an issue needs to be resolved.

We value someone who:

• Communicates effectively in English, both verbally and in writing

• Has strong problem-solving and analytical skills

• Is comfortable working in a high-pressure environment

• Has a strong attention to detail and takes pride in their work

• Has a positive, can-do attitude

• Works well as part of a team and contributes to a positive working environment

• Can adapt to changing priorities and operational needs

• Is proactive, reliable and willing to step in when needed

• Has good technical writing skills and can contribute to MOPs, SOPs and EOPs

A role where you can grow

We believe in continuous learning and development. As part of the role, you will participate in structured training and development, with expectations to complete:

• Level I training within 60 days

• Level II training modules within 6 months

• Level III training modules within 9 months

Why this role matters

Data centers depend on reliable infrastructure around the clock. As a Control Room Specialist, you will be one of the people ensuring that critical systems are continuously monitored, issues are identified quickly and the facility operates safely and efficiently.

If you enjoy technical responsibility, teamwork, problem-solving and working in an environment where every detail matters, this could be the opportunity for you.

We look forward to hearing from you!