- Location
- India - Gurgaon
- Type
- Full-time
- Department
- IT
- Seniority
- Lead
- Closing date
- Today
- Source
- Workday
Description
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Role summary
Join Expedia Group’s Loyalty team to define the strategy and roadmap for member protection and flexibility products that strengthen value across Hotels.com, Vrbo, and BEX. In close partnership with InsurTech and TEaL, you will lead product strategy for loyalty assurance offerings and help shape how these benefits support the member experience.
What you’ll do
Define the long-term product vision and multi-quarter roadmap for loyalty assurance products for members across all brands.
Set clear portfolio priorities across protection and flexibility offerings.
Partner closely with InsurTech, Engineering, Design, Analytics, Finance, Legal, and Brand teams to drive discovery, delivery, and launch readiness.
Define the member value proposition and eligibility model for assurance benefits within One Key tiering.
Use data, experimentation, and market insight to evaluate product fit and member impact.
Drive the in-product member experience for assurance products.
Drive cross-brand alignment and executive storytelling on strategy, tradeoffs, and investment decisions.
Manage ambiguity, unblock dependencies, and keep multiple workstreams moving in a highly matrixed environment.
Apply AI/ML and rule-based contextualization and personalization to drive maximum ROI.
What success looks like
A clear cross-brand assurance strategy that connects loyalty benefits to repeat booking and member retention.
A prioritized roadmap that balances member value, commercial outcomes, and delivery feasibility.
Strong partnership with InsurTech that results in scalable, compliant, and brand-appropriate launches.
Measurable improvement in loyalty engagement, repeat purchase, and assurance attach/usage.
Who you are
A seasoned product leader with deep experience owning complex, technical, cross-functional products.
Strong at product vision, roadmap definition, prioritization, and stakeholder alignment.
Comfortable operating across brands, geographies, and business models.
A clear communicator who can simplify sophisticated product and commercial concepts.
Data-driven, customer-obsessed, and comfortable making decisions in ambiguity.
Minimum qualifications
10+ years of product management experience, or equivalent senior product leadership experience.
Experience leading highly technical consumer or platform products in a matrixed organization.
Proven track record of building and scaling products with multiple stakeholders and business constraints.
Bachelor’s or Master’s degree in a related field, or equivalent experience.
Preferred qualifications
Experience with travel, fintech, insurance, loyalty, or marketplace products.
Experience working with partner-led product models and regulated or quasi-regulated offerings.
Ability to lead through influence without direct authority.
Why this role matters
Assurance products are becoming a meaningful part of the loyalty value proposition and a key lever for making One Key more relevant across brands and traveler segments. This role will shape how Expedia Group turns that opportunity into a durable member benefit.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
