- Location
- Sulawesi Tenggara
- Type
- Full-time
- Department
- Manufacturing
- Seniority
- Senior
- Experience
- 3+ years
- Education
- Bachelor
- Closing date
- Today
- Source
- CareersPage
Description
Responsibilities:
- Manage the end-to-end resolution of tenant grievances and actively monitor ongoing concerns.
- Conduct systematic field inspections to foster and maintain strong, professional relationships with occupants.
- Facilitate comprehensive onboarding orientations for new tenants, detailing operational protocols and utility guidelines.
- Escalate high-priority issues or unresolved disputes to the infrastructure superintendent for strategic guidance.
- Propose strategic escalation paths and settlement frameworks to the infrastructure superintendent to resolve protracted tenant conflicts.
- Collect and analyze tenant feedback to drive continuous improvement initiatives for estate services.
- Collaborate with the OHS, Environmental, and Energy departments regarding tenant-facing compliance and regulatory matters.
Qualifications:
- Bachelor's degree in management, communications, or engineering.
- Minimum of 3–5 years of professional experience in tenant relations, customer relations, property management, or industrial estate management.
- Possess strong interpersonal communication and persuasive negotiation skills.
- Demonstrated proficiency in English is mandatory.
- Proficiency in Mandarin is highly advantageous.
Skills
ComplianceNegotiation
