Ad Operations Manager, HOC

As an Ad Operations Manager, you will be responsible for planning and optimizing on regional digital advertising campaigns across multi-channel platforms. Leveraging performance experience, you will oversee tracking accuracy, mitigate technical risks, and utilize data insights to drive campaign performance and meet client KPIs.

What You Will Do

• Based in Ha Noi & work closely with the internal Account Strategy team to understand the clients’ online advertising campaigns’ objectives, support for regional markets.
• Responsible for campaign set-up, optimization, reporting and ensure that the campaigns deliver and meet the KPIs across digital advertising platforms (Google Ads, Facebook, Tiktok, LINE Ad, DV360, LinkedIn...)   
• Monitor ad performance and proactively identify potential risks or issues that may impact campaign delivery or success.  
• Troubleshoot technical discrepancies and ad delivery errors promptly, ensuring minimal disruption to ongoing campaigns.    
• Analyze data and prepare insightful reports    
• Evaluate the effectiveness of campaigns in order to inform future campaigns    
• Check if campaign pixels are implemented correctly on client websites & if conversions are correctly tracked.    
• Continuously stay updated on industry trends, ad platform updates, and evolving risks, adapting strategies accordingly to enhance operational stability.    
• Lead team of 1-3 members, ensuring the team's performance and provide guidance and training for members.     

Who You Are 

• A Bachelor’s degree from a university    
• 5+ years of working experience as Ad Operations, with at least 1 year experience as a Team lead/Manager    
• Experience in managing regional online advertising campaigns in ad platforms and perform complicated campaign analysis    
• Good command of English and Vietnamese.    
• Good knowledge in display, video, social and search advertising (SEM, Display network, Video network, Facebook, Tag management, etc)    
• Knowledge in Analytics tools (Google Analytics) & Measurement Tools (Campaign Manager, Sizmek, Appsflyer) would be a plus    
• Detailed-oriented, well organized with a good sense of responsibility      
• Proactive and willing to learn    
• Ability to work well under pressure, managing multiple tasks and deadlines efficiently while prioritizing safety and reliability.    
• Excellent teamwork and ability to adapt    
• Possess logical reasoning skills with numerical ability      

Why You Will Love It

• Competitive Salary
• Performance Review (2 times per year)
• Performance Bonus (1 time per year from 0.5-month to 3-month salary amount)
• Annual Leave: 15 days and other leave types
• Private health Insurance
• MacBook to be provided
• Good chance to explore new trends in the digital market
• Opportunity to learn and work with the most advanced advertising technology platforms
• Work in professional, active, international and dynamic environment