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Description
Attitude Hotels Mauritius : Travay kot nou enn lot sa!
Join the Attitude Family
Why a family? For quite a simple reason: at Attitude, we’re a bold team of more than 1,600 Family Members. Yes, that’s what we call ourselves. We’ve got a strong personality and lots of character.
Our mission is to show our guests what hospitality really means in Mauritius. And believe us, it means a lot. That’s also why we treasure our beautiful island, its people (including you!), its environment, and its local life.
At Attitude, we have proudly been awarded the Great Place to Work label for years now (and #1 Best Workplace 4 years in a row!)
Come and discover why!
QUALIFICATION STANDARD
ESSENTIAL
- Qualifications: NC3
- Experience: Client’s oriented experience and 1 year in the above position
- Personal Qualities: Organisational Skills, Planning and good communication
DESIRABLE
- Qualifications: Diploma in Hospitality Management
- Experience: 2 years in the position
- Additional Skill required: Computer skills (Proficiency in Microsoft Office software: Word, Excel and PowerPoint), numerical skills and basic knowledge of Hotel Operations.
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DUTIES & RESPONSIBILITIES Work with the appropriate departments of the hotel to obtain and disseminate all relevant information concerning arriving guests and with his team prepare guests’ stays meticulously. May purchase housekeeping supplies and equipment (with the approval of the Executive Housekeeper), take periodic inventories, screen applicants, train new employees, and recommend dismissals with help of the Housekeeping Senior Supervisor. Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas Uses guests name in accordance with the Hotel Standards. Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities Assist the Housekeeping Senior Supervisor in investigating complaints regarding housekeeping service and equipment, and takes corrective action. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment. Makes recommendations to improve service and ensure more efficient operation. Assist the Housekeeping Senior Supervisor in screening job applicants, hires new employees, and recommends promotions, transfers, and dismissals Ensuring lost property is kept safely and returned to its owner We Believe in equal opportunities We celebrate diversity and champion equality and inclusion, encouraging people from all ethnicity, genders, sexual orientations and ages to apply. This unity is key to our work culture. We want to set every Family Member up for success, so if you need anything to perform to your best or make work arrangements more comfortable, we will do our best to accommodate you. |