Ski and Ride School Supervisor

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.

Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors.   Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and free or discounted dependent(s) season pass
• Free and discounted friends & family day passes
• Free RTD EcoPass
• Discounts across the resort (food & beverage, retail, rentals, lessons & more)
• 401k with up to 5% company match & immediate vesting
• Free reciprocal access for employees to other POWDR resorts & Colorado Ski County resorts
• 50% day passes at IKON pass resorts (out of state & out of country)

Position Summary: Ski & Ride School Supervisors are friendly, welcoming, and inclusive all while providing unparalleled learning and customer service experiences for our Guests and Staff.  Our supervisors understand that our staff deserve to be treated with respect and that positive staff experiences lead to employee retention and job satisfaction.  Supervisors set the standard for professionalism and culture within our school through the embodiment of our learning culture and policies.  Our supervisors work throughout the season and ensure the best possible experience for the Eldora SRS staff and guests, working calmly in stressful situations on an individual basis and as a part of the Eldora team.

Essential Functions/Major Responsibilities:

• Focus on quality of our lessons, guests and employee relations, staff performance, communication, teamwork and administrative duties.  
• This position will supervise operations of SRS Reservations Staff, indoor and outdoor reservations facilities and will assist with guest lesson questions as well as continuing to foster our culture of a learning community. 
• Must love working with people and can communicate effectively with adults to build trust and respect. 
• Have a desire to learn and develop personal skills by attending our free, ongoing ski & snowboard training. 
• Live the Eldora culture of being welcoming and inclusive while abiding by our policies. 
• Has an entrepreneurial mindset and encourages staff to build their brand through Eldora’s client base and SRS products. 
• Must be able to access daily schedules and company notices electronically. 
• All employees are expected to support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program. This includes choosing alternative transportation, carpooling, using the employee shuttle, and avoiding onsite parking on weekends and peak days. These actions help reduce Scope 3 emissions, lead by example, and ensure adequate parking for our guests.
• Must be able to work weekends and holidays as required by resort operations. 

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Eldora, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.
• This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.  

Specific Job Skills:

• Excellent teamwork, communication, and guest service skills 
• Ability to ski and ride well, but we are looking for a ‘people person’ who has the desire to develop their personal skiing and/or riding skills. 
• Minimum High School degree or equivalent
• 2 years’ experience working in a supervisory role. 
• Experience working in a Ski and Ride School. 
• Point of sale and software system exposure, ideally with Siruisware, Flaik, ADP, and/or Microsoft Office 
• Ability to pass a background check by company standards.

Physical Demands:

• Bending, reaching, climbing, pushing, pulling & prolonged standing 
• Eye/hand coordination & visual concentration on equipment 
• Concentrated reading and writing 
• Must be able to lift and carry items up to 50 lbs.  
• Extended periods of outdoor exposure   
• Extreme cold, extreme heat and sun exposure  
• Variation in temperature from hot to cold 

Supervisory Responsibilities:

• Number of employees supervised: 10

• Positions Supervised: 1

Responsible for: 

• Scheduling and assigning work, disciplinary actions, performance reviews, hiring/termination, training, guest relations.

Schedule:

• Non-Peak Days (M-F): 7:45am-4:30pm
• Peak Days (Sa/Sun/Holidays): 7:30am-5:00pm
• This schedule represents an average work week and is subject to change based on guest volume, operational needs, and weather conditions.

Compensation & Benefits:

• Compensation: Proposed hiring rate of $21+, actual pay will be adjusted based on experience/PSIA-AASI certifications etc. 

• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available.    

*This position is not eligible for Employee housing or H-2B/J-1 visa applicants. Please see other job postings within the Eldora jobs page if you need housing or visa accommodations.*

POWDR-Eldora Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Eldora Mountain Resort in Boulder County, Colorado. 20 miles west of Boulder, CO. We are situated in the heart of Colorado's front range playground. All candidates must fill out an application to be considered for employment. All employees must align with the Play Forever program which implements our core values through support and execution Powdr’s corporate responsibility commitment to protect the environment and support our community in Eldora’s everyday operations. This will be posted for a minimum of 3 days or until the position is filled.