Manager - Strategic Planning & Operations

Let’s do this. Let’s change the world. In this vital role you will support the company's strategic planning initiatives and oversee its operational performance, working with leaders across the organization to implement the strategic vision. 

Amgen’s Global Development Operations (GDO) organization delivers high quality data to advance our pipeline through strong customer partnership and operational excellence in study execution.  The Manager, Strategic Planning & Operations (SP&O) will partner with GDO functional leadership, the GDO SP&O organization, and cross-functional teams to support operational execution, organizational processes, and business activities that enable effective functioning of the assigned GDO pillar. 
 

Key responsibilities for this position will include the following: 

• Partner with GDO Functional AVP and LT to support execution of organizational strategy and priorities.  

• Manage and implement business processes and process improvements across the assigned GDO functional pillar.  

• Develop strong collaborative relationships with internal partners to support and proactively respond to business needs, including progress of functional goals and process improvement initiatives.  

• Partner with the GDO Strategic Planning & Operations team  
  to align cross-functional processes and support operational improvement initiatives across Global Development Operations.  

• Collaborate with the GDO Functional AVP to support initiatives, including development and management of organizational communication and staff engagement plans.  

• Establish expense management approach to support planning, tracking, and reporting. Work closely with SPO Head and Finance partners to support appropriate budgeting processes.  

• Ensure adherence to corporate training and compliance requirements.  

• Provide staff operations support, including headcount management, open requisition tracking, and reconciliations to ensure effective resource allocation aligned with organizational priorities.  

• Manage organizational meetings including All-Staff meetings, Leadership Team meetings and cross-functional collaborations. 

• Be an active member of the GDO SP&O network and help deliver execution of operational plans, including resource management, communication and engagement plans for respective function, as appropriate.  

• Contribute to cross-functional initiatives and special projects supporting organizational and operational priorities 

• Support the Functional AVP and GDO SP&O Head in implementation of organizational plans, engagement and communication activities, business operations and executive dashboards 

• Drive resolution of issues within the functional pillar; partner and communicate with SP&O network as needed.  

• Coordinate Leadership Team meetings to support organizational objectives.  

• Lead or contribute to cross-departmental and cross-functional initiatives and process improvement opportunities.  

• Partner with Operational Excellence to support process rollout.  
   

What we expect of you: 

We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a leader with these qualifications. 

Basic Qualifications: 

• Master’s degree and 8-13 years of experience in life sciences or medically related field, including biopharmaceutical clinical research experience (clinical research obtained working on clinical trials in a biotech, pharmaceutical or CRO company, or other relevant clinical setting)  
   

Preferred Qualifications: 

• Project management certification is preferred.  

• Budget and project management experience preferred.  

• Pharma/Biotech industry knowledge with focus on R&D.  

• Experience with project management tools and processes (e.g., MS Project, Excel, PowerPoint, Visio, MS Teams, SharePoint).  

• Understanding of clinical trial execution processes and operations.  

• Strong computer literacy, including word processing, presentation, and spreadsheet 

• Ability to interface effectively with peers and leadership.  

• Ability to navigate within a team-oriented and matrixed environment.  

• Quick learner who is proactive and demonstrates initiative.  

• Results-oriented and goal-driven.  

• Ability to organize, interpret, and communicate information effectively.  

• Work experience in life sciences or biopharmaceutical industry, preferably in clinical development.  

• Project management and project planning experience managing program results, budgets, and timelines.  

• Experience writing and presenting to senior executive audiences.  

• Excellent verbal and written communication skills, including listening and presentation skills.  

• Conceptual and strategic thinking skills with ability to translate concepts into execution independently.  

• Strong problem-solving skills.  

• Excellent interpersonal and organizational skills, with ability to work effectively across the matrix.  

• Track record of establishing positive relationships with colleagues at all levels.  

• Ability to effectively prioritize a diverse workload to meet deadlines and client expectations.  

• Ability to lead cross-functional teams and influence without authority.  

• Ability to work effectively as part of a team while maintaining confidentiality.  

• Flexibility, adaptability, accountability, and ability to deal effectively with ambiguity.  

• Ability to rapidly make decisions and act in the absence of complete information.  

• Proven insight and proactive problem-solving through creative and pragmatic solutions.  

• Ability to work in a fast-paced, multidisciplinary, and matrixed environment and prioritize deliverables independently.  

• Strong interpersonal and collaboration skills for effective relationship building.  

• Clearly conveys and receives information and ideas through a variety of communication methods  

• Strong facilitation, influencing, and negotiation skills, particularly in a cross-functional environment.  

• Quick learner with proactive thinking and continuous improvement mindset.  

• Demonstrated flexibility, adaptability, and accountability.  

• Manages responsibilities and delivers high-quality work on time.