Fraud Analytics and Innovation Leader - Client Protection

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Enterprise Job Description:
This job is responsible for managing a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.

The Fraud Analytics and Innovation Leader is responsible for leading the design, development, and implementation of fraud prevention and detection controls across strategic business initiatives, new products, and customer experiences. This role serves as the primary fraud subject matter expert throughout the project lifecycle, partnering with Product, Technology, Operations, Risk, Strategy, and Control functions to identify fraud risks, evaluate existing controls, design mitigating solutions, and ensure organizational readiness prior to deployment.

The successful candidate will influence enterprise-wide initiatives, provide thought leadership on fraud risk management, and drive execution from intake through go-live while balancing client experience, operational efficiency, and fraud loss prevention.

Responsibilities:

• Lead the design and implementation of fraud controls supporting strategic business initiatives and product enhancements.
• Assess fraud risk, identify control gaps, and develop solutions that balance risk mitigation, client experience, and operational efficiency.
• Serve as the primary fraud SME and project lead, driving initiatives from intake through implementation.
• Influence business, product, technology, and risk partners to align on fraud control strategies and requirements.
• Ensure organizational readiness through governance, testing oversight, stakeholder communication, and executive reporting

Required Qualifications:

• 4 year college degree or equivalent work experience
• 5+ years of experience managing risk and/or fraud prevention
• Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)
• Track record of being able to break complex problems down and develop a clear strategy / action plan.
• Experience influencing organizations and senior leadership to act on identified opportunities.
• Strong communication skills / ability to explain nuanced topics at right approach and level of detail to influence an audience.
• Proven track record of working across organizational lines to successfully drive projects from idea to execution.

Desired Qualifications:

• Prior experience in leading policy, strategy, analytics or initiative development in Fraud space.
• Prior experience in developing technology requirements for initiatives
• Proven track record of being able to drive projects from idea to execution.
• Prior Experience in building and facilitating executive level presentations
• Prior experience working in an Agile Project environment 
• Working knowledge of Consumer and Small Business Products

Skills:

• Analytical Thinking
• Data and Trend Analysis
• Fraud Management
• Prioritization
• Talent Development
• Business Analytics
• Critical Thinking
• Data Visualization
• Decision Making
• Presentation Skills
• Collaboration
• Conflict Management
• Innovative Thinking
• Issue Management
• Oral Communications

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110)

Pay and benefits information

Pay range

$160,000.00 - $182,600.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.