Administrative Secretary I/II

$20.00 - $24.31 Hourly/$1,600.00 - $1,944.80 Biweekly

 $22.07 - $26.83 Hourly/$1,765.60 - $2,146.40 Biweekly

About the Position: Under direct or general supervision, provides varied office administrative, secretarial, and clerical support on behalf of designated supervisory, managerial, or administrative positions or in support of departmental programs; answers incoming telephone calls and direct calls to proper staff; coordinates assigned projects and services with other County departments, divisions, and outside agencies and provides general information and assistance to the public.

• Screens calls, visitors, and mail; responds to complaints and requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from the public; enters/tracks public calls into appropriate computer databases; directs callers to appropriate County staff via switchboard or dispatching using a two-way radio as necessary; assists public at the front counter and directs public to appropriate locations/staff.
• Performs a wide variety of general clerical duties to support departmental/divisional operations; including filing, preparing records, monthly reports, accounts payable, petty cash reimbursement, and ordering and maintaining office and other related supplies.
• Organizes and maintains various administrative, confidential, reference, imaging, and follow-up files; purges files as required.

Minimum Qualifications: 

Administrative Secretary I and II: Equivalent to the completion of the twelfth (12^th) grade supplemented by training in secretarial skills or relevant computer software applications programs

Administrative Secretary I: Two (2) years of varied clerical support experience preferably involving some public contact

Administrative Secretary II: In addition to the above, an additional two (2) years of work experience as an Administrative Secretary I or equivalent work experience preferably involving some public contact

License & Special Requirements:

• A valid California Class C driver’s license or alternative form of transportation may be required for some positions at the time of appointment.  Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• Current, less than 1 year old, typing certificate.