Epic Implementation Director

Description

Voted one of Chicago's Best Places to Work by the Chicago Tribune for the ninth year in a row, Clarity Partners is hiring!

Clarity Partners is seeking an Epic Implementation Director local to Chicago, IL. This senior leadership role will oversee the planning, coordination, and execution of a large-scale Epic electronic health record (EHR) implementation. The Epic Implementation Director will partner closely with clinical, operational, and IT leadership to ensure the implementation is delivered on time, within budget, and aligned with organizational goals while driving successful adoption across a complex, multi-site healthcare environment. This position will report in a hybrid setting.

Responsibilities

• Lead the end-to-end Epic implementation lifecycle, including project planning, timeline development, resource allocation, risk management, go-live, and post-live stabilization.
• Direct cross-functional teams of application analysts, clinical informaticists, technical build teams, consultants, and other implementation resources.
• Establish and oversee project governance, including steering committees, workflow validation sessions, decision-making processes, and change controls.
• Partner with clinical and operational leadership to optimize workflows for Epic and ensure alignment with organizational care delivery models.
• Develop and manage project budgets, staffing plans, implementation milestones, dependencies, and overall project performance.
• Manage relationships with Epic representatives, vendors, subcontractors, staffing partners, and other third-party resources.
• Lead organizational change management, communication, and training strategies to drive successful end-user adoption.
• Ensure implementation activities comply with applicable data governance, security, HIPAA, CMS, and other healthcare regulatory requirements.
• Provide clear and timely project updates, risk assessments, and recommendations to executive sponsors and steering committees.
• Lead go-live readiness, command center operations, issue escalation, and post-live stabilization efforts.
• Collaborate closely with senior clinical and IT leadership to resolve complex implementation challenges and maintain alignment across stakeholders.

Requirements

Requirements

• 8+ years of progressive healthcare IT experience, including at least 5 years leading large-scale Epic implementations.
• Demonstrated experience managing full Epic implementation lifecycles across inpatient, ambulatory, revenue cycle, or a combination of Epic applications.
• Experience leading Epic implementations within academic medical centers, safety-net hospitals, large integrated health systems, or similarly complex healthcare environments.
• Strong understanding of clinical workflows, healthcare operations, and the technical and operational considerations associated with enterprise EHR implementations.
• Proven ability to lead large, cross-functional teams and manage relationships with executive-level clinical, operational, and IT stakeholders.
• Experience managing complex project budgets, implementation schedules, staffing plans, vendors, and subcontractors.
• Strong organizational change management and end-user adoption experience.
• Excellent written, verbal, presentation, and executive communication skills, including the ability to translate complex technical concepts for clinical and business audiences.
• Bachelor's degree in Healthcare Administration, Information Technology, Business Administration, Computer Science, or a related field required; MHA, MBA, MPH, or other relevant advanced degree preferred.
• Epic certification or previous Epic certification in one or more relevant modules strongly preferred.
• PMP or comparable project management certification preferred.
• Experience working with public health systems, safety-net institutions, county or government healthcare organizations preferred.
• Previous experience working within a consulting or staff augmentation environment preferred.
• Ability to work in a hybrid setting in Chicago, IL, including on-site presence as required throughout the implementation and go-live.

Clarity is committed to fair and equitable compensation practices. For the Epic Implementation Director, the base salary pay range is $250,000–$310,000. The range represents a good faith estimate that Clarity reasonably expects to pay for this job at the time of posting. Compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.