- Location
- British Columbia, Canada
- Type
- Full-time
- Department
- IT
- Seniority
- Manager
Description
Manager, Pilot Line Technician Team
Department: Test Packaging Integration
Employment Type: Full Time
Location: British Columbia, Canada
Compensation: The base annual salary range for this full-time role is between $105,900 and $145, 600.. This range reflects the minimum and maximum target range for new hire base salary across all Canadian locations. Actual compensation may vary outside of this range and is dependent on various factors including but not limited to a candidate's qualifications including relevant education and training, competencies, experience, geographic location, and business needs. Base pay is only one part of the total compensation package. Full time roles are eligible for equity and benefits. Base pay is subject to change and may be modified in the future.
Description
WHAT WE NEED YOU TO DO
- Lead, coach, and develop a team of test and assembly technicians — setting daily priorities, balancing workload across test stations, and managing shift coverage to maximize lab utilization
- Recruit, onboard, and performance-manage technicians in partnership with HR; provide cross-training opportunities and support internal career growth
- Foster a high-performance, results-driven, and inclusive team culture where technicians feel ownership of their stations and pride in their craft
- Build a clear 30/60/90 onboarding framework for new technicians and own ongoing technician qualification on each station
- Conduct regular 1:1s, performance reviews, and career development conversations
- Own day-to-day execution of the test and assembly flow, ensuring technicians follow Standard Operating Procedures (SOPs) precisely and consistently
- Maintain qualification records, training logs, and certification status for every technician–station pairing
- Partner with Test and Device Engineering to translate new test methods into clear, technician-executable SOPs, work instructions, and checklists
- Manage equipment readiness — coordinate calibration, preventive maintenance, and qualification schedules in partnership with Engineering and Facilities
- Serve as the first-line escalation point for technicians on station issues, routing non-routine troubleshooting and failure investigations to the appropriate Engineering owner
- Champion a strong safety culture, ensuring all activities protect personnel, equipment, and chips; enforce lab cleanliness, PPE, and handling protocols for sensitive materials
- Ensure rigorous adherence to change control — no procedure, recipe, or station configuration changes without proper authorization and updated SOPs
- Promote a culture where technicians are empowered to stop work, escalate concerns, and seek resolution whenever safety, quality, process compliance, or equipment integrity could be compromised.
- Maintain accurate records of test runs, anomalies, and station logs to support traceability and root-cause analysis
- Develop and maintain systems for tracking and reporting key technician-team KPIs (throughput, yield, cycle time, station uptime, SOP compliance), ensuring data-driven decision making
- Partner with Test Engineering on the failure-analysis feedback loop, ensuring technician observations are captured and fed back into process improvements
- Identify opportunities to simplify, standardize, and automate repetitive tasks so technicians can focus on high-value execution
- Communicate across an interdisciplinary team of device, hardware, software, and operations engineers to align on requirements, schedules, and deliverables
WHAT YOU BRING TO OUR TEAM
- Leadership Skills: 3+ years leading technician, operator, or junior-engineer teams in a semiconductor, photonics, optics, or cryogenic R&D / pilot-manufacturing environment, with demonstrated ability to deliver with quality, velocity, and safety
- Operational Discipline: Proven experience running a lab or pilot line on SOPs — scheduling shifts, qualifying staff on stations, and enforcing change control
- Technical Foundation: Solid working knowledge of semiconductor, optical, or cryogenic test environments; a degree (Diploma, BSc, or higher) in physics, electrical engineering, photonics, mechatronics, or a related discipline. Deep hands-on photonic expertise is not required — the role is about leading skilled executors, not being the deepest expert in the room
- Process Authorship: Experience authoring and maintaining SOPs, work instructions, training programs, and qualification records for a technician team
- Safety Mindset: Demonstrated commitment to personnel safety, equipment protection, and risk mitigation in a lab setting
- Analytical Skills: Comfortable tracking KPIs (yield, throughput, uptime, OEE) and using data to drive prioritization and improvement
- Problem-Solving Ability: Calm and structured when acting as the first escalation point for hands-on issues; knows when to triage vs. when to call Engineering
- Talent Management: Track record of attracting, motivating, coaching, and retaining technical talent; experience building inclusive, high-performing teams from a mix of backgrounds and experience levels
- Stakeholder Management: Effective in working across Test Engineering, Device Engineering, Hardware, and Operations to align on station readiness, schedules, and deliverables
- Interpersonal Skills: Excellent interpersonal and written communication abilities; outstanding teamwork skills; able to translate technical direction into clear, actionable instructions for the team
WHY YOU SHOULD WORK WITH US
- Work closely with some of the brightest innovators in quantum technologies to drive breakthroughs that redefine computing
- Enjoy a fast-paced, collaborative environment where you can try new things while solving innovative challenges every day
- Inclusive company culture that values collaboration
- Regular social events and fun activities keep our global team connected
- Competitive compensation package including base salary, stock options, and relocation assistance for global talent
- Comprehensive benefits including extended health, dental, life, long-term disability, an employee assistance program, parental leave top-ups, and a flexible spending account