Sr AR Analyst

Job Description:

The Senior Accounts Receivable Analyst is responsible for managing customer receivables and credit risk to support cash flow and financial performance. This role requires a detail-oriented and analytical professional who can manage account collections, assess customer creditworthiness, and collaborate cross-functionally to resolve payment and billing issues. The ideal candidate will bring a proactive mindset, strong Excel skills, and experience working within ERP systems

Key Responsibilities

• Monitor customer accounts for overdue payments and follow up via phone, email, or written correspondence to ensure timely collection.

• Accurately apply customer payments and resolve discrepancies in a timely manner.

• Process credit memos, refunds, and adjustments as needed.

• Maintain accurate and comprehensive records of accounts receivable transactions and communications.

• Perform routine account reconciliations and conduct aging analysis to monitor payment trends.

• Review and assess customer accounts for credit risk exposure and determine creditworthiness.

• Calculate and recommend credit limits based on financial data, payment history, order volume, and risk assessments.

• Coordinate with finance and sales teams to manage credit holds and process releases appropriately.

• Track and report Days Sales Outstanding (DSO) metrics and identify collection performance trends.

• Forecast cash collections based on current receivables, customer behavior, and historical payment patterns.

• Provide timely, accurate inputs for 5-week rolling cash flow forecasts.

• Work collaboratively with sales, finance, and customer service teams to resolve billing, payment, and credit issues.

• Support month-end and year-end closing activities by preparing reconciliations and reporting.

• Assist with internal and external audits by preparing documentation and ensuring compliance with internal controls and financial policies.

Qualifications

• 7+ years of experience in accounts receivable, credit analysis, or general accounting.

• Proven experience in credit evaluation and setting customer credit limits.

• Strong proficiency in Microsoft Excel, including pivot tables, VLOOKUPs, and data analysis tools.

• Experience with ERP/accounting systems such as SAP, Oracle, NetSuite, or QuickBooks.

• High attention to detail and strong organizational skills.

• Analytical thinker with the ability to identify trends and make data-driven decisions.

• Excellent verbal and written communication skills.

• Demonstrated ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.

• Strong collaboration skills and ability to work cross-functionally.

What we offer...

Our team members' physical and mental health is important to a thriving workplace. That’s why we offer the following benefits to full-time employees:

• Medical, dental, and vision insurance offered for eligible employees
• 401(k) plan with a company match that vest on day 1 of eligibility
• Paid vacation
• Paid time off
• Holiday pay (11 days)
• Paid short-term disability
• Paid life insurance
• Banfield Pet Insurance Discounts
• Wellness Benefits and Discounts
• Employee Assistance Program 

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The base pay range for this position at commencement of employment is between the range listed below, however, base pay offered may vary depending on multiple individualized factors, including but not limited to job-related knowledge, skills, and experience. The total compensation package for this position will include variable pay, medical and dental benefits, participation in 401k plan, and paid time off benefits. Details of participation in these benefit plans will be provided if an applicant receives an offer of employment.

The pay range listed is applicable to IL:USD 33.85 - USD 46.54