Head of Customer Services - Construction, Asset Management, Property Services, Housing
Informed Recruitment
·Aug 13, 2026
- Location
- Hybrid - Home/East Midlands
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Real Estate
- Closing date
- Today
- Source
- Vincere
Description
Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the East Midlands/East of England area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision.
The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth.
Skills
ComplianceCustomer ServiceProcurement