Community Center Supervisor (FPCC)

Do you have a passion for Recreation and a desire to make a tangible impact on a thriving and growing town? Are you seeking a workplace that values collaboration, innovation, and a healthy work-life balance? If so, the Town of Wake Forest Parks, Recreation, and Cultural Resources Department invites you to bring your talents and enthusiasm to our dynamic team!

Why Choose Wake Forest Parks, Recreation & Cultural Resources?

Working for the Town of Wake Forest isn't just a job – it's an opportunity to contribute to a special place's unique character and future. Here's what makes us stand out:

Our Organizational Culture: The Town’s vision is that Wake Forest’s vibrant, diverse, and welcoming community fosters its distinct character, thriving economy, and high quality of life. Our Core Values are Caring, Commitment, Character, Innovation, and Collaboration. Every quarter, we highlight one of our core values and have peer nominations to recognize exemplary work demonstrated by our employees. As part of employee development, the Town hosts a Toastmasters group, Supervisory Bootcamp, Leadership Academy, Effective Supervisory Practices course, and other professional growth opportunities. The Town also provides at least three annual Employee Appreciation food truck events.

A Collaborative and Supportive Environment: We foster a close-knit team where your ideas are valued, and collaboration is key to our success. You'll work alongside experienced and passionate professionals dedicated to mentorship and professional growth. We regularly have team-building events to celebrate departmental and personal accomplishments.

Work-Life Balance Matters: We understand the importance of a healthy work-life balance and strive to create a supportive environment that respects your time and commitments outside work. The Town offers Wellness Wednesday once a month, which allows employees to take off one hour early to attend to wellness needs. We also offer free access to our recreational facilities and discounted fees for youth athletic programs for employees' families. Our department also offers opportunities for management leave and flex time.

Located in a Charming and Growing Town: Wake Forest offers a high quality of life with a historic downtown, beautiful parks and greenways, a growing arts and culture scene, and a strong sense of community. Our Town Hall is in the Downtown area, which allows you to walk to lunch and other amenities. 

Opportunities for Professional Development: We are committed to investing in our employees' growth through training, workshops, conferences, and other opportunities to expand their knowledge and skills in planning.

Competitive Benefits Package: The Town of Wake Forest offers a comprehensive benefits package, including health, dental, vision, and life insurance, long-term and short-term disability programs, retirement plan, paid time off, volunteer leave, paid parental leave, paid elder care leave, non-matching required 401k contributions, longevity pay bonuses, Employee Assistance Program, Flexible Spending Accounts (FSA), and more. Upon completing a six-month probationary period, you will also receive a 5% increase in salary.  The Hiring Range for this opportunity is: $67,445 - 84,643.

General Description:

Performs responsible program development, implementation and supervision of community center programs.   Work is performed under the general supervision of the Recreation Program Manager.

Employee values: Employees of the Town of Wake Forest are expected to uphold and exhibit the Town's shared employee values of caring, commitment, character, and collaboration.

Distinguishing Features of the Class/Duties and Responsibilities
Essential Duties and Tasks

• Develops, plans, organizes, implements, and evaluates a variety of community services and recreation programs, including special events and contract services.
• Establish schedules and methods for providing recreation services; identify resource needs; review needs with appropriate management staff; allocate resources accordingly.
• Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures; participate in the implementation of approved policies and procedures; monitor work activities to ensure compliance with established policies and procedures.
• Identify community needs and recommend appropriate programs related to area of assignment.
• Prepare periodic reports; maintain files and records.
• Conduct and supervise special events; develop contracts and hire contracted instructors.
• Participate in the preparation and administration of the recreation program budget; submit budget recommendations; monitor expenditures.
• Manages the scheduling for all part-time Recreation Center Supervisors
• Ensures quality customer service
• Makes purchasing recommendations and submits requests for supplies.
• Seeks out and administers relationships with partner agencies and groups for community center programming
• Assists in the coordinating of rental facilities.
• Assists in the development of marketing and promotional items for programs.
• Assists in the development of long-range plans for community center programming.
• Participates and assists in evaluation and creation of the Town’s master plan.
• Prepares reports and records related to the Programs Division.
• Assists with special events.
• Prepares and maintains files.
• Performs related duties as required.

Recruitment and Selection Guidelines
Knowledge, Skills and Abilities

• Knowledge of principles, practices, and methods of programming for youth, adult and senior programs.
• Ability to effectively plan, schedule, execute and evaluate year-round programs for youth, adults and seniors.
• Ability to plan and coordinate the work of part-time employees.
• Ability to express ideas effectively and communicate effectively in written and oral presentations.
• Ability to deal tactfully and courteously with the public.
• Ability to establish and maintain effective working relationships with officials, parents, athletes, volunteers, employees, school personnel, citizens, and Town departments/staff.
• Ability to interpret and explain polices rules, and procedures to participants, parents, and officials.
• Possess proficiency in basic office software packages (MS Office).

Education/Experience
Any combination of education and experience equivalent to graduation from a four-year college or university with a degree in recreation administration, physical education, or related field, with considerable experience in recreational and/or athletics programming.
Special Requirements

• Possession of a valid North Carolina driver's license
• CPR/First Aid/AED Certification

Physical Requirements

• Must be able to physically perform the basic life operational functions of reaching, talking, and hearing.
• Must be able to perform sedentary work exerting up to at least 50 pounds of force occasionally; and/or up a negligible amount of force frequently or constantly to lift, carry push, pull, or otherwise move objects at least 50 pounds.  Most work requiring lifting is related to work at the pool.
• Must possess the visual acuity to prepare and analyze data, operate a computer terminal, do extensive reading of written material and a computer terminal.