GIS Enterprise Administrator

Compensation Range:

$63,297.00 - $94,926.00

Our full-time positions come with an array of excellent benefits including comprehensive healthcare coverage, a pension plan, flexible spending accounts and even a tuition reimbursement program.

At Lancaster County, we understand the importance of work-life balance. That's why we offer paid time off for sick, vacation and holidays, an employee assistance program, and family medical leave.

If you're passionate about making a difference, apply today to join us in serving the community!

Job Description:

JOB SUMMARY

• The GIS Enterprise Administrator serves as the County’s primary technical administrator and subject-matter expert for the enterprise GIS environment. The position is responsible for the architecture, configuration, security, availability, performance, integration, and continued improvement of the County’s on-premises and cloud-based GIS applications, databases, web services, portals, automation, and related technologies.

• The position administers enterprise GIS systems throughout their lifecycle, including system configuration, geodatabase management, user access, licensing, monitoring, upgrades, integrations, backup, recovery, troubleshooting, documentation, and change management. The GIS Enterprise Administrator also develops applications, automation, data models, services, and workflows that improve operational efficiency, data quality, and access to geospatial information.

• The GIS Enterprise Administrator supports GIS applications, data, and integrations used by County departments and mission-critical public-safety operations, including Next Generation 9-1-1 and emergency-response systems. The position leads enterprise GIS initiatives, coordinates technical work with departments, public-safety agencies, vendors, and partner organizations, and participates in on-call and after-hours support for critical outages, data issues, and integration failures

REPORTING RELATIONSHIPS

• This position is supervised by the GIS Manager.

• This position does not have supervisory responsibility.

ESSENTIAL JOB FUNCTIONS

• Serve as the County’s primary technical administrator and subject-matter expert for enterprise GIS architecture, infrastructure, applications, databases, services, integrations, automation, and related technologies.

• Provide technical ownership and lifecycle administration of the County’s enterprise GIS environment, including on-premises and cloud-based applications, servers, portals, enterprise geodatabases, web services, hosted content, APIs, and supporting components.

• Design, administer, configure, maintain, monitor, secure, optimize, and support enterprise GIS applications, databases, servers, web services, portals, and cloud resources to ensure availability, performance, reliability, scalability, interoperability, and continuity of operations.

• Evaluate enterprise GIS architecture, application dependencies, infrastructure requirements, capacity, performance, security risks, integration needs, and supportability and recommend appropriate improvements.

• Develop, configure, test, deploy, document, and maintain GIS applications, analytical tools, scripts, APIs, integrations, models, and automated workflows that improve usability, operational efficiency, data quality, and decision-making.

• Establish and maintain technical standards for GIS application development, testing, deployment, configuration, version control, documentation, maintenance, and operational support.

• Monitor system availability, capacity, logs, performance indicators, service dependencies, database health, integrations, licensing, and resource utilization; identify emerging issues and implement corrective or preventive actions.

• Independently diagnose complex application, database, server, service, integration, authentication, performance, and data-related problems; determine root causes; evaluate alternatives; and implement or coordinate reliable and supportable resolutions.

• Plan, coordinate, test, document, and implement GIS system installations, upgrades, patches, migrations, maintenance activities, configuration changes, and deployments while minimizing disruption to County operations.

• Develop, maintain, and test backup, recovery, disaster-recovery, continuity, rollback, and restoration procedures for enterprise GIS applications, databases, services, and configurations.

• Administer enterprise geodatabases, spatial databases, schemas, datasets, tables, views, relationships, versioning environments, replication processes, permissions, indexes, connections, and related database structures.

• Design geospatial data models, schemas, layers, views, relationships, networks, domains, subtypes, topology rules, and related structures that accurately support County operations and business requirements.

• Create, maintain, integrate, validate, publish, distribute, archive, and manage authoritative GIS data using established standards, governance requirements, workflows, metadata practices, and quality-control procedures.

• Establish and enforce enterprise GIS data standards addressing spatial accuracy, attribute completeness, topology, naming conventions, metadata, lineage, versioning, retention, publication, and lifecycle management.

• Oversee data-quality and validation processes and identify, investigate, and resolve issues affecting the accuracy, integrity, consistency, completeness, topology, or operational suitability of enterprise GIS data.

• Design, publish, secure, monitor, optimize, and maintain GIS web services, including map, feature, imagery, vector tile, geocoding, network, and geoprocessing services.

• Manage GIS user accounts, groups, roles, permissions, licenses, service accounts, authentication configurations, and access to applications, services, databases, and data in accordance with County security and least-privilege requirements.

• Coordinate GIS authentication and authorization with County identity-management technologies and support secure access through applicable single sign-on, multifactor authentication, role-based access, and service-account configurations.

• Design, develop, administer, and support integrations and automated data exchanges between the enterprise GIS platform and County applications, databases, cloud services, public-facing systems, vendor platforms, and external data sources.

• Evaluate proposed integrations, applications, technologies, and system changes for compatibility, cybersecurity risk, data integrity, performance, operational impact, licensing implications, and long-term supportability.

• Translate business, operational, and technical requirements into secure, scalable, reliable, interoperable, and maintainable geospatial applications, databases, services, integrations, and workflows.

• Lead enterprise GIS application, infrastructure, integration, automation, data-development, migration, and modernization projects from requirements gathering through implementation and operational transition.

• Define project scope, requirements, architecture, technical standards, implementation plans, testing criteria, resource needs, dependencies, risks, deliverables, and support requirements.

• Coordinate technical work among GIS staff, Information Technology personnel, County departments, vendors, consultants, municipalities, partner agencies, and other stakeholders.

• Develop maps, dashboards, web applications, analytical products, reports, and data visualizations that communicate spatial and operational information clearly to technical and nontechnical audiences.

• Recommend GIS technologies, architecture improvements, automation opportunities, process changes, and data-management practices that improve reliability, efficiency, data quality, interoperability, security, and customer service.

• Develop and maintain comprehensive technical documentation, including architecture diagrams, application inventories, server and database configurations, integration specifications, data dictionaries, standards, workflows, operating procedures, recovery procedures, change records, deployment guides, and support materials.

• Establish and maintain enterprise GIS operating standards, support procedures, escalation paths, maintenance schedules, service expectations, and technical controls.

• Coordinate with vendors and consultants regarding system implementations, upgrades, issue resolution, licensing, technical support, product roadmaps, service performance, and contract deliverables.

• Provide technical guidance, mentoring, and subject-matter support to GIS personnel, Information Technology staff, departmental users, project teams, vendors, and partner organizations.

• Collaborate with all areas of Information Technology and County government to support internal operations, public-facing services, intergovernmental partnerships, and enterprise technology initiatives.

MINIMUM QUALIFICATIONS 

• Completion of a Bachelor’s Degree in Geography, GIS, Computer Science, Environmental Sciences, Planning, or related field, and a minimum of three (3) years experience in the Information Technology field or;

• Associate’s Degree in Computer Science, or related field, and a minimum of five (5) years experience in Information Technology field or;

• Any equivalent combination of relevant education, experience, and training is acceptable.

KNOWLEDGE, SKILLS AND ABILITIES

• Advanced knowledge of the Esri platform, including ArcGIS Enterprise, ArcGIS Pro, ArcGIS Online, Portal for ArcGIS, ArcGIS Server, enterprise geodatabases, web applications, hosted content, APIs, and REST services.

• Demonstrated experience administering, configuring, securing, monitoring, optimizing, and supporting complex enterprise GIS environments across on-premises and cloud-based infrastructure.

• Advanced knowledge of enterprise GIS architecture, including application tiers, server roles, portals, federated servers, hosting servers, data stores, geodatabases, web adaptors, authentication methods, service dependencies, and deployment patterns.

• Experience installing, configuring, upgrading, patching, migrating, and troubleshooting enterprise GIS applications, databases, servers, services, and supporting system components.

• Knowledge of system availability, performance monitoring, capacity planning, scalability, high availability, load distribution, backup, recovery, disaster recovery, continuity planning, and lifecycle management.

• Knowledge of cybersecurity principles applicable to enterprise GIS platforms, including secure configuration, vulnerability management, patching, authentication, authorization, encryption, logging, monitoring, least privilege, access review, and incident response.

• Experience administering user accounts, groups, roles, permissions, licenses, service accounts, authentication methods, and role-based access controls within enterprise GIS environments.

• Experience managing enterprise geodatabases, spatial databases, hosted layers, schemas, tables, views, relationships, domains, subtypes, topology, versioning, replication, indexing, permissions, and database connections.

• Applied knowledge of relational database management systems such as Microsoft SQL Server, PostgreSQL, Oracle, or comparable platforms.

• Knowledge of database-administration concepts, including data integrity, normalization, indexing, query performance, transactions, permissions, backup, recovery, replication, versioning, and change control.

• Experience designing geospatial data models, schemas, layers, networks, relationships, topology rules, and database structures that accurately represent real-world assets, conditions, service areas, and business processes.

• Demonstrated experience designing, developing, testing, deploying, maintaining, and documenting GIS applications, tools, scripts, APIs, integrations, analytical models, and automated workflows.

• Proficiency with technologies such as Python, ArcPy, SQL, JavaScript, REST APIs, JSON, web services, or comparable development and integration tools.

• Knowledge of application-development and deployment practices, including requirements analysis, source control, testing, quality assurance, configuration management, release management, documentation, and operational transition.

• Demonstrated ability to develop automation that improves data processing, system administration, quality control, application deployment, reporting, monitoring, or operational workflows.

• Experience publishing, securing, monitoring, troubleshooting, and optimizing GIS web services, including map, feature, imagery, vector tile, geocoding, network, and geoprocessing services.

• Knowledge of GIS system integrations, APIs, data exchanges, middleware, scheduled processes, webhooks, database connections, and interfaces with enterprise business applications and external data sources.

• Demonstrated ability to manage, edit, validate, and publish geospatial data through standardized workflows using versioned enterprise geodatabases while maintaining accuracy, integrity, consistency, completeness, and topology.

• Practical experience managing and analyzing vector, raster, imagery, elevation, terrain, network, cadastral, address, and three-dimensional geospatial data.

• Advanced knowledge of GIS principles, spatial analysis, geoprocessing, cartographic standards, spatial reference systems, projections, coordinate systems, geocoding, topology, network analysis, and data-quality practices.

• Knowledge of data-governance principles, including authoritative data ownership, metadata, lineage, stewardship, quality standards, retention, archival, publication, access, and lifecycle management.

• Ability to monitor complex technical environments, interpret logs and performance data, identify system dependencies, diagnose technical issues, determine root causes, and implement effective corrective and preventive actions.

• Ability to evaluate technical alternatives and make recommendations based on security, reliability, scalability, performance, compatibility, cost, operational impact, and long-term supportability.

• Ability to exercise independent technical judgment and make decisions affecting enterprise applications, data, integrations, and County operations.

• Ability to evaluate business and operational requirements and translate them into secure, reliable, scalable, interoperable, and maintainable GIS solutions.

• Ability to lead complex technical projects involving multiple applications, databases, departments, vendors, consultants, agencies, and stakeholder groups.

• Knowledge of project-management principles, including scope development, scheduling, resource coordination, risk management, issue tracking, testing, implementation planning, stakeholder communication, and project closeout.

• Skill in technical writing, including the development of system documentation, architecture diagrams, configuration records, standards, procedures, data dictionaries, integration specifications, user guides, reports, presentations, proposals, and support materials.

• Ability to organize and manage multiple projects, incidents, service requests, maintenance activities, and operational responsibilities while establishing priorities and meeting deadlines.

• Ability to work independently with limited supervision and collaboratively within multidisciplinary technical and business teams.

• Strong analytical, organizational, research, decision-making, and problem-solving skills.

• Strong written and verbal communication skills, including the ability to explain complex technical and geospatial concepts to technical and nontechnical audiences.

• Strong interpersonal, collaboration, facilitation, customer-service, and active-listening skills

REQUIRED LICENSES/CERTIFICATIONS/CLEARANCES

• Candidate must pass a criminal background check.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

• Work is primarily sedentary in nature; no special demands are required.

• Handles highly confidential information/material, with the ability to work under privacy guidelines including the County Information Security Policy, HIPAA, and CJIS.

The County of Lancaster offers comprehensive benefits to our employees.  Read more about our benefits here.

Lancaster County Government provides Equal Employment Opportunity for all persons regardless of race, religion, age, sex, national origin, genetic information or disability. The County also observes all applicable laws regarding Veterans status. The County reflects this action in all areas of employment and compensation practices and policies. Employment with the County is based upon the ability to perform the job as well as dependability and reliability once an individual is hired.