Site Reliability Engineer - Online Banking & Brokerage

• Job Location: Hibrid in Bucharest, 2 days WFO

Domain: Private Bank

Recruitment process:

• HR discussion
• 2 X technical discussion

About the Team

The Online Banking & Brokerage team is responsible for the digital customer access channels and services of a leading European financial institution. Our application portfolio consists of modern cloud-driven online banking and brokerage customer services, administration frontends used by internal employees, and further customer-oriented innovative solutions. We work in an agile environment with a focus on customer centricity, outstanding user experience, and high reusability and flexibility of technical solutions.

Key Responsibilities

• Contribute to the overarching implementation and operation of the Online Banking platform on Google Cloud, based on the 'you build it, you run it' paradigm. 
• Define Service Level Objectives (SLOs) and enable an end-to-end view on customer satisfaction through Service Level Indicators (SLIs). 
• Collaborate with Business Functional Analysts and Solution Architects to improve solution design and resilience. 
• Consult and guide squads on prioritisation of reliability improvements and actively deliver them as part of sprints.
• Implement reliability and resilience patterns: auto-scaling, circuit breakers, bulkheads, rate limiters, retry mechanisms. 
• Work on service request fulfilment, incident and problem management to reduce toil and MTTR. 
• Align and contribute on SRE best practices: Distributed Tracing, OpenTelemetry, and Chaos Engineering. 
• Lead the SRE chapter function, fostering a culture of high standards. 
• Mentor and develop the Site Reliability Engineer population.

Skills & Experience

• Expert knowledge and hands-on experience with GCP, Docker/Kubernetes, and GKE; Terraform or similar IaC. 
• Experience in resilient software development in Python/Java and modern CI/CD pipelines (GitHub, GitHub Actions, Bitbucket, Helm). 
• Strong experience in observability, monitoring, and self-healing solutions: New Relic, Splunk, GCP Operations, Lightstep, Ansible. 
• Very good knowledge of security standards: TLS, OAuth2, KMS, Vault, Admission Controllers. 
• Experience with microservice architectures and API Management (Apigee or WSO2). 
• Proactive, collaborative team player mindset paired with self-confidence. 
• Excellent English communication skills.

What We Offer

• 24 days holiday + loyalty days + bank holidays.
• Flexible working hours and hybrid work model.
• Private healthcare and life insurance.
• A truly diverse, global working culture.
• Continuous learning and professional development opportunities.