Lead Specialist - Inplants

Company:

Marsh Risk

Description:

Marsh is seeking candidates for the following position located in our Houston, TX office.

Lead Specialist - Inplants

What can you expect?

• Provide support to help clients coordinate solutions, manage accounts, obtain advice and administer plans.
• Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs.
• Resolve and oversees customer issues surrounding consulting, information, and software services, solutions, and products.
• Serve as a thought leader within the organization and complies with all compliance, professional and transparency standards to better serve clients.

What is in it for you?

• A company with a strong brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership with HR from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and performance bonus potential) and full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, generous 401k match AND contribution).
• Flexible work opportunities for work/life balance
• Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan

We will count on you to:

• Utilize detailed risk expertise to perform critical client functions, including evaluating risks; reviewing loss experience, cash flow and financials; developing solutions; articulating impact of options; leveraging prepared analytics and making recommendations to client across product lines.
• Monitor the retention of business and generates new business.
• Help establish the growth and retention strategy for account team and monitors implementation.
• Ensure the success of relationships with moderately complex clients, prospects, client teams and producers to provide best in class service and drive growth.
• Serve as a client contact and responds to more complex client needs and questions to improve the client experience.

What you need to have: 

• Bachelor's degree or equivalent work experience required
• Minimum of 10 years of commercial P&C insurance coverage experience in a risk management or brokerage capacity. 
• Working knowledge of insurance coverages is required.

What makes you stand out:

• CPCU, ARM or other insurance designations a plus.
• Excellent analytical, project management and problem-solving skills.

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.