Compliance Investigator II - MED

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan, helping them navigate the complexities of government so they can thrive. Our core values of service, teamwork, accountability, integrity, and respect drive us 

The Department’s vision is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video! 

As part of the State of Colorado, DOR offers a competitive benefits package to permanent employees:

• PERA retirement benefits including PERA Defined Benefit Plan, PERA Defined Contribution Plan, plus 401K and 457 plans

• Medical, Dental, and Vision insurance coverage

• Automatic Short-Term and Optional Long-Term Disability Coverage

• Life and AD&D Insurance

• Flexible Spending Accounts (FSAs)

• Family Medical Leave Act (FMLA) job protection and State of Colorado Paid Family Medical Leave (PFML)

• 11 Paid Holidays Annually and Accrued Annual and Sick Leave

• Variety of discounts on services and products available through the State of Colorado's Work-Life Employment Discount Program

Helpful tips for applying: 

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What Happens After You Apply.

Compliance Investigator Class Description and Minimum Qualifications

Marijuana Enforcement Division

The Marijuana Enforcement Division (MED) is a dynamic and innovative regulatory agency tasked with licensing and regulating the commercial Medical and Retail Marijuana industries in Colorado. First formed in 2010 as the Medical Marijuana Enforcement Division, the MED has developed a leading-edge approach to commercial marijuana regulation and is considered a global regulatory and industry leader. The Division implements legislation, develops regulations, conducts regulatory and criminal investigations, issues business licenses, engages in outreach and education initiatives, and enforces compliance mandates using a range of intervention strategies necessary to maintain a progressive and robust regulatory framework. The MED promotes transparency and innovation by utilizing a collaborative approach to engaging with stakeholders and by proactively and positively pursuing solutions to issues in a fast-paced professional environment.

Culture & Environment: The Marijuana Enforcement Division’s culture emphasizes Emotional Intelligence and Problem Solving. Members of our team are solution-oriented strategic thinkers who demonstrate professionalism, collaboration and integrity in all interactions. The MED operates in a dynamic and complex environment that requires members of our team to support one another in navigating new issues, demonstrate agility, embrace challenges as opportunities, and communicate with empathy, respect, and in the interest of progress.
 
Vision: Regulatory excellence through progressive and proactive compliance and enforcement practices.
 
Mission: Our mission is to promote public safety and reduce public harm by regulating the Colorado commercial marijuana industry through consistent administration of laws and regulations and strategic integration of process management, functional expertise, and innovative problem-solving.

Job Duties:

The Compliance Investigator II contributes to Division efforts to encourage and investigate licensee compliance with Colorado Marijuana Statutes and Regulations. This position conducts outreach with Industry licensees and  stakeholders to encourage and assist with strict compliance with Division Statutes and Regulations, uses a risk-based analytical process to identify licensed businesses for prioritized inspections, conducts proactive monitoring and engagements to evaluate compliance  and conducts complex investigations into the actions of licensees to determine if recommendations for administrative/disciplinary action is warranted.

Compliance Investigations & Enforcement

• Conducts offsite/onsite monitoring and inspections of Regulated Marijuana Businesses to consistently interpret and assess compliance with applicable Colorado Marijuana Laws and Regulations.
• Monitors those that have had previous non-compliance history to ensure the licensees are coming back into and maintaining compliance.
• Supports and conducts prioritized investigations into youth access and product safety related cases, leveraging Division tools such as the inventory tracking system and licensing database to inform investigative scope and approach.
• Applies standard fact-finding analysis; uses problem-solving, specialized investigative techniques, and available technological tools to conduct an investigation, document findings in written reports, identify alleged violations, and make recommendations for enforcement actions. Develops intervention strategies designed to achieve immediate onsite correction and long-term compliance including recommendations to effect corrective action and to monitor progress.
• Position delivers clear, concise, accurate and factual summaries of results of inspection both orally and in writing.  Utilizes professional judgment to assess compliance and arrive at sound conclusions.

Proactive Monitoring & Risk-Based Analysis

• Contributes to the development and implementation of a risk-based process to help the team identify the licensees at highest risk for non-compliance and public safety issues.
• Leverages available technology and resources to effectively analyze data and identify licensees at greatest risk for non-compliance.
• Develops investigative plans and operational plans that incorporate available data to monitor and conduct inspections of licensees to identify potential non-compliance or other public safety issues.
• Utilizes the inventory tracking system and licensing database to monitor compliance with Colorado Marijuana Laws and Regulations and determine when virtual communication or on-site inspection is necessary to address identified concerns.
• Contributes to the development and implementation of proactive notifications intended for internal customers such as other investigators/regulators and external customers to mitigate potential non-compliance and encourage strict compliance with Colorado Marijuana Laws and Regulations.

Educational Outreach & Resource Development

• Contributes to the development of educational resources and guidance documents for internal and external stakeholders. This includes Compliance Tips, Industry Bulletins, Metric Bulletins, and Internal materials designed to assist MED staff and licensees with understanding compliance and operating in a compliant manner.
• Conducts site visits to explain complex rules, evaluate compliance with a specific set of regulations, and provide information to assist licensees with the implementation of regulations.
• Engages with stakeholders to identify common confusion or challenges with regulations and develops resources to address those concerns to encourage compliance and protect public safety.
• Supports implementation of new Colorado Marijuana Laws and Regulations as a result of legislation and/or rulemaking through the creation and distribution of resources such as guidance documents to assist internal and external customers.

Specialized Focus: Testing, Adverse Health & Inventory Tracking

• Monitors testing compliance for licenses in the designated area of responsibility, identifying licenses at the highest risk for non-compliance and potential product safety issues to prioritize for investigation.
• Contributes to complex investigations by leading information and evidence gathering, identifying and engaging agency partners, and engaging with external stakeholders to determine appropriate scope and next steps to proceed with an investigation. Examples may include Adverse Health Events (AHE) reported in association to use of regulated marijuana; failed or adulterated testing investigations association to testing requirements of regulated marijuana and non-compliance with inventory tracking requirements.
• Conducts site visits verifying compliance with Corrective Action and Preventive Action Procedures requirements promoting identification and correction of issues that create public safety concerns.

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Class Code & Classification Description:

H6K3XX Compliance Investigator II

Minimum Qualifications:
Experience Only:

Six (6) years of relevant experience in criminal or compliance investigative experience in a regulatory environment

Or

Education and Experience:

A combination of related education in business administration, public administration, criminology, criminal justice, criminalistics, political science, police science, law enforcement, law, economics, accounting, finance, psychology, sociology or a closely related field and relevant experience in criminal or compliance investigative experience in a regulatory environment equal to six (6) years.

NOTE: If submitting a transcript, certification or other relevant materials, candidates may redact information that identifies their age, date of birth, or dates of attendance at or graduation from an educational institution.

Preferred Qualifications:

The ideal candidate will possess the following skills:

• Experience interpreting and applying statutes, rules,  and regulations.
• Experience working in a highly regulated industry that prioritizes public health and safety.
• Preferred applicants will possess more than the required minimum experience in professional investigative and/or compliance experience in a regulatory environment.
• Experience in the public sector or interacting with government agencies.
• Outstanding candidates will have recent experience working with and leveraging databases to inform decision-making, including extracting and analyzing data to identify trends, inform investigations, and support regulatory actions.  
• Proficiency in Google Suite.
• Proficient in Microsoft Word and Excel.
• Excellent oral and written communication and interpersonal skills.

Conditions of Employment with the CDOR:

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence. 

As a condition of employment with the CDOR, all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy, any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle. 

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who: 

• Have an assigned State fleet vehicle

• Are required to operate a vehicle as part of the position

• Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

• Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use "see resume" or "see attached" statements on your application. 

• Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.

• Recommended attachments: Resume, Cover letter 

• List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment. 

• Information must be accurate, including dates of employment.  If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

• The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email.  Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: [email protected]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

Equity, Diversity, and Inclusion Compliance

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities. The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox, [email protected].

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people.  We strongly encourage candidates from all backgrounds and abilities to apply.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. 

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.