Digital Accessibility Manager

THIS POSITION IS OPEN TO CURRENT RESIDENTS OF COLORADO ONLY

THIS ANNOUNCEMENT WILL REMAIN OPEN UNTIL 5:00 PM ON MONDAY, JULY 20

The Department of Labor and Employment keeps Colorado strong and competitive. We connect workers with great jobs  and assist those who have been injured on the job. We help people who are unemployed through no fault of their own by providing temporary wage replacement and we ensure fair labor practices. We provide an up-to-date and accurate picture of the economy that helps in decision making. And we protect the workplace – and Colorado communities – with a variety of consumer protection and safety programs.

This is a values-driven organization, committed to accountability, agility, collaboration, and respect.

We believe in outstanding customer service, an inclusive culture, continued process improvement and in our role as a trusted and strategic partner. Recognizing that knowledgeable employees drive our success, we are seeking dedicated individuals who exhibit our shared values and our passion for quality and excellence in all we do.

In addition to rewarding and meaningful work, we offer excellent benefits:

• Strong, secure, yet flexible retirement benefits including a PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401(k) and 457 plans 

• Medical and dental health plans

• Employer supplemented Health Savings Account

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year plus vacation and sick leave

• BenefitHub state employee discount program

• MotivateMe employee wellness program

• Excellent work-life programs, such as flexible schedules, training and more

• Access to participate in employer-supported employee affinity spaces

• RTD EcoPass Commuter Program

• Some positions may qualify for the Public Service Loan Forgiveness Program. For more information go to https://dhr.colorado.gov/dhr-resources/student-loan-forgiveness-programs

Our agency website: Colorado Department of Labor and Employment

CDLE has implemented a pilot program on March 1st, 2022 which will award Disability Hiring Preference Points similar to the Veterans’ Preference Points program. During your application process you will be asked if you would like to be considered for either of these programs for additional points in the hiring process. To learn more about Disability Hiring Preference and what will be required to participate, please visit our website: https://sites.google.com/state.co.us/disability-hiring-preference/home

PLEASE NOTE: With the beginning of this program, CDLE will no longer accept attachments of any kind with applications. Please be as thorough as possible in documenting your education and work history in the application system. Attachments will not be accepted or considered during any phase of the hiring process including minimum qualification screening, comparative analysis, or interviews.

The salary range for this positing is:
HOURLY

The Innovation and Operational Excellence (IOE) team collaborates with the Divisions/Offices of the Colorado Department of Labor and Employment creating alignment between technology solutions and business missions. We provide foundational insight, data, and technical experience enabling a sustainable technology strategy to achieve optimal business value. We oversee the portfolio of IT assets and projects, develop and implement governance around IT assets and projects and ensure usability, scalability, sustainability, accessibility, and security for all IT assets for CDLE. We are CDLE liaisons for both vendors and the Governor's Office of Information Technology (OIT).

Acting as the authority, this role possesses a unique level of technical expertise in digital accessibility that is critical to CDLE's mission. Agency management routinely relies on this position's essential consultation before deciding broad program and policy direction. The manager designs mission-critical strategies, systems, processes, and guidelines that ensure an ongoing commitment to equity and inclusion. Operating as a pacesetter, this role issues expert opinions that direct the actions of internal technology teams, product managers, and external vendors, and directly influences management decisions and policy direction both internally and externally with peers across state government (such as OIT).

This role will be a subject matter expert for the agency and will be expected to:

• Have a strong commitment to equity, disability, and inclusion, including accessibility including a strong understanding of assistive technologies. Involve different perspectives, including internal and external stakeholders, in the prioritization process. Review the situation regularly to benefit from arising opportunities.

• Develop accessibility standards/policy and best practices for CDLE and act as consultant for the agency for current WCAG standards and assist with problem solving accessibility issues.

• Create and update plan for compliance with Web Conformance Accessibility Guidelines (WCAG) for digital content across CDLE’s portfolio of digital content including regular audits and coordination of testing/mitigation efforts. 

• Conduct regular audits of CDLE’s digital content utilizing scanning tools and manual testing using assistive technology (JAWS). Implement necessary changes to allow for improved accessibility.

• Design workflows for creating accessibility content by collaborating with stakeholders to build accessibility throughout the agency.

• Lead an accessibility-focused committee across the department to generate feedback, empower users to solve accessibility challenges, and assist in creation of policies, procedures, training, etc.

• Provide training and coaching for CDLE staff in various roles on how-to’s of accessibility and why it is important

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application. 

Class Code & Classification Description:
 
H1C4XX Analyst IV

Minimum Qualifications:

Experience Only:

Seven (7) years of relevant experience in an occupation related to the work assigned to this position in implementing digital accessibility to include:

• Proficient in multiple accessibility and assistive technology testing tools;

• Effective management of one or more projects of large, strategic, and complex initiatives; 

• Programming experience in application development, website development, or UI/UX;

In addition to the above experience your application must also clearly demonstrate the following experience, this experience may not be substituted in order to qualify: Knowledge and experience using Web Content Accessibility Guidelines (WCAG) to audit and mitigate digital content and websites or applications

Or

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven (7) years, related fields include: Technology, Business Systems, Program Management, Communications, Public Engagement, Public Administration, Social Work, Business Administration, Education, or other field closely related to the work assignment.  

Preferred Qualifications:

• International Association of Accessibility Professionals (IAAP) Certification(s) or other Accessibility certifications / accreditations.

• Demonstrated project management experience in a large organization.

• Experience training and relaying information to employees and stakeholders in an easy to understand manner. 

• Proficient in process improvement and change management.

• Experience using JAWS or JAWS inspect, NVDA, and/other assistive technology tools.

• Previous experience performing similar duties as a State of Colorado classified employee.

Conditions of Employment:

• Must be a Colorado resident at time of application.

• You must pass a thorough background check prior to employment which will include the E-Verify process.

Appeal Rights:

As an applicant who has been removed from consideration during the selection or comparative analysis process, you may file an appeal with the State Personnel Board and/or request a review by the State Personnel Director. A standard appeal form is available on the State Personnel Board website, https://spb.colorado.gov/forms-and-filing. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within ten (10) days of your receipt of this notice: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. Email address: [email protected]. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at spb.colorado.gov.

For questions regarding this recruitment, please contact: [email protected]

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying. Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application, CDLE does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

Applicants must meet the minimum qualifications to continue in the selection process for this position. Work experience and qualifications must be specifically documented on your online application. Do not use "see resume" or "see attached" statements on your application. CDLE does not accept attachments of any kind during the application process.

Comparative Analysis Process – Structured Application Review

After minimum qualification screening, the comparative analysis process for this position will involve a review and rating of all the information you submit with your application materials. Therefore, it is extremely important to document in the work experience/job duties portion of your online application the extent to which you possess the education, experience, minimum qualifications, and preferred qualifications as outlined in the job announcement. It is also important to thoroughly answer all supplemental questions (if listed) as your answers to these questions will be evaluated during this phase.

Supplemental Questions

Answer the supplemental questions on the application completely and thoughtfully. Your answers may be rated based on your writing ability (spelling, grammar, and clarity of your writing) as well as the content of your answer.

Work Visas

CDLE does not sponsor Work Visas of any type.

Applicant Use Of AI

The use of AI tools to aid in preparing application materials is allowed under the condition that the applicant independently verifies and confirms the information's accuracy before submission. Applicants are fully accountable for the content of their submissions and must ensure the safe and ethical use of any AI tools. Furthermore, active and direct participation in the interview process is required.

THIS ANNOUNCEMENT MAY BE USED TO FILL MULTIPLE AND/OR FUTURE VACANCIES

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness.

The State is resolute in non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

The Colorado Department of Labor and Employment is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinators at [email protected]. Auxiliary aids and services are available upon request to individuals with disabilities. For all other inquiries about this recruitment effort, please call 303-318-8200. 

While a salary range is posted for this position, an eventual salary offer is determined by a comprehensive salary analysis, which considers multiple factors including but not limited to education and experience compared to others in the organization doing substantially similar work.