Arena and Aquatic Operations Supervisor

Arena & Aquatic Operations Supervisor

Pay: $45.686 - $59.235/hour DOQ
Full-Time, Exempt, Benefit Eligible

Position summary

All candidates meeting the minimum qualifications for the position will be invited to complete a pre-recorded video interview. 
Invitations will be sent to candidates as applications are received and reviewed.

Application Deadline: Sunday, November 15 @ 11:59pm (CST)

• Recruits, trains, supervises delegates, disciplines, assesses employee performance, and schedules staff assigned to include but are not limited to: Building/facility attendants, Coordinators and referees for the Eagan Civic Arena and Cascade Bay waterpark.
• Oversee operation and maintenance of recreation operations system which includes, price changes, reports, chart of accounts, daily revenue program, and ensures system is operating properly.
• Monitors daily cash receipts and deposits and ensures that established cash handling procedures are followed. Prepare daily, weekly, monthly financial reports as needed.
• Writes routine correspondence/reports and maintains work records.
• Assists with developing and implementing safety protocol to ensure mandates are following Federal and State law.
• Sales and coordination for groups, private rentals, season pass holders, memberships, advertisement, events and teams. Secure supplies associated with rentals, programs and special events. 
• Provides back-up to other supervisory staff as needed or directed.
• Works as a team with Superintendent of Facilities, Maintenance technician, operations technician, programmers, and all other supervisory staff to ensure coordination of facility and to ensure programs and rentals are operating to their highest potential. 
• Monitors expenses and revenues, assists with budget preparation, tracks equipment and supplies; performs inventory control and purchasing duties with vendors as directed.
• Responsible for security and emergency procedures implementation. 
• Provides information and assistance to guests and staff, including resolving problems and complaints. Responds to emergencies and patron/staff problems throughout the facilities.
• Ensures policies and procedures are followed; recommends revisions or new policies as needed. 
• Developing and implementing marketing activities for all rental and sales.
• Creates an effective climate for employee motivation and productivity through positive reinforcement, recognition, team building and job enrichment.
• Keeps Superintendent of Facilities informed of daily problems, new developments, work accomplishments and status of operation.
• Requisitions supplies, material, and services for the operation of the facility as directed. 
• Performs other related duties as apparent or assigned.

• Bachelor’s degree in Recreation/Leisure Services, Exercise Physiology/Health Sciences or closely related field or eight years of equivalent experience. 
• Two years of progressive experience in facility operations.
• Two years of supervisory experience.
• Demonstrated management experience including budget and financial management, including cash management.
• Valid driver’s license.
• CPR, AED, First Aid within 90 days of hire.
• AFO licenses within 60 days.
• Food License within 60 days.

• Four-year degree in recreation, management or related field.
• Experience with point-of-sale computer systems.
• Two years of experience of supervising in the recreation industry.
• Two years of experience in Arenas and waterparks.

Direct supervision of Full time and seasonal staff.

• While performing the duties of the job, the employee is regularly required to stand, talk, hear and write.

• The employee is occasionally required to climb, balance, run, walk, sit, stoop, kneel, or crouch.
• Specific vision abilities required include close vision, distant vision and peripheral vision.