Director of Laboratory Services

The responsibilities of this job include, but are not limited to the following:

• Enrolling all Patient First labs into the Centers for Medicare and Medicaid Services (CMS) program;
• Ensuring that Lab Consultants are reviewing the proficiency testing reports and that approved action plans are followed;
• Ensuring the completion of Clinical Laboratory Improvement Act and Amendments (CLIA) applications for new labs and for subsequent lab renewal certificates, coding invoices for payment, and monitoring the receipt of certificates;
• Reviewing CLIA inspection results, assisting Lab Consultants in implementing any action plans, and writing the necessary responses;
• Consulting with the Lab Consultants and the Quality Improvement Committee (QIC) to choose and implement new testing procedures, as well as writing and distributing new testing procedures;
• Reviewing existing test procedures yearly (at a minimum) with the Lab Consultants and making any necessary changes to procedures to ensure proper patient testing;
• Working with the Training Department to ensure that lab personnel have been appropriately trained and demonstrate competency prior to testing patient specimens;
• Consulting with the appropriate parties to review individual competencies as needed;
• Working with Lab Supervisors to ensure that all lab issues are resolved and patient testing is properly performed;
• Reviewing and negotiating test charges yearly with reference lab representative;
• Interfacing with reference lab representatives to set up new accounts and ensure quality reference lab reporting;
• Conducting meetings with Lab Consultants to ensure that quality assurance programs are established and maintained;
• Maintaining files and materials necessary to set up new labs according to CLIA regulations;
• Ensuring that instruments are set up in new labs and all necessary calibrations, accuracy, precision checks, and verifications are performed;
• Reviewing and updating the MSDS sheets on the Patient First intranet site as necessary (at least yearly);
• Coordinating with the Materials Management Department by reviewing lab products, selecting replacement products, meeting lab suppliers, and reviewing  lab equipment contracts;
• Providing on-site, telephone, or electronic consultation as needed;
• Assisting Lab Trainers and Lab Consultants in training new supervisors;
• Supervising and evaluating assigned staff;
• Collaborating appropriately with other departments as needed.

Minimum education and professional requirements include, but are not limited to, the following:

• Employee must be 18 years of age or older;
• Minimum typing experience;
• Must hold a bachelor’s degree in medical technology or chemical, physical, or biological science and have a minimum of two years supervisory experience in a lab;
• Must have a thorough knowledge of medical technology principles, concepts, and methodologies sufficient to perform a broad range of testing;
• Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required;
• Knowledge and skill sufficient to use and maintain lab instruments;
• Knowledge of related disciplines sufficient to integrate and correlate test results with other lab data and clinical information;
• Must be able to sit, stand, and walk for long periods of time (possibly 4 to 7 hours at a time);
• Must be able to lift moderate to heavy items (20 to 50 pounds);
• Adequate visual, verbal, written, and typed communication skills are required;
• Ability to prioritize and deal with numerous tasks at one time;
• Ability to provide a high level of professionalism and quality medical care.

Salary Range: 125,000-134,000 annually, depending on experience.

Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Holiday Pay
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus