Communication Mentor

Role Purpose

Key Responsibilities

• Design and deliver communication, accent and soft-skills sessions.
• Run communication assessments and build personalized development plans.
• Create training content using Canva, Copilot and Gemini.
• Mentor employees in client communication, presentations and executive presence.
• Maintain frameworks, learning pathways and the session attendance log.

• Hold the Growth Sync-Up call (month start) and the Check Growth call (month end).
• Document feedback and progress in Keka.
• Identify non-improving employees and hold performance review discussions.
• Collect written feedback from managers and set communication goals.
• Share a monthly progress report with the Head of People & Culture.
• Draft internal communications and support engagement initiatives.

• Evaluate speech delivery, presentation skills and body language.
• Give structured feedback and assess growth against goals.
• Review training effectiveness and recommend curriculum changes.
• Align with managers on each employee’s development needs.

• Anchor internal events and give anchors feedback.
• Support CSR activities and campus sessions (pre-placement talks, mock interviews).
• Run communication orientation for new joiners.
• Escalate repeated non-participation with documented evidence.

Skills and Experience

• Strong spoken and written communication, facilitation and coaching.
• Assessment design and CEFR-level (A1–C2) understanding.
• Working knowledge of Keka, Canva, Copilot, Gemini and Excel.
• 2–5 years in training, L&D or HR; train-the-trainer certification preferred.