Key Accounts Manager

KEY ACCOUNTS MANAGER

Summary of the Role

Key Accounts Manager to nurture and expand relationships with food service clients (HORECA, Wholesale) and retail industry
Primary point of contact for key accounts
Responsible for achieving sales targets (revenue, volume & margin)
Negotiate trading terms
Ensure timeous execution on price increases
Drive strategic growth through excellent relationship management and market insight

Job Responsibilities

• Relationship Management
  Develop and maintain strong, long-term relationships with buyers or key account managers
• Lead as a point of contact for all customer matters/issues, ensuring timely and successful account management
• Maintain trust through high-level customer service

• Sales Strategy & Business Growth
  Develop and execute customer plans and sales strategies to achieve or exceed annual targets and key performance indicators
• Identify and capitalize on new business opportunities within existing accounts and the wider territory

Trading Terms
Negotiate trading terms and close agreements to maximize profits and ensure mutual benefit

• Draft annual advertising spend & Joint business plans with ROI

Execution & Collaboration
Collaborate with internal teams (finance, marketing, supply chain & manufacturing)

• Continuous engagement with 3rd party operations (Vector logistics, N1 Meats, Sequence, Pack n Stack) to ensure flawless execution, maximum product distribution and brand growth
• Monitor and analyse account metrics, sales results, and market trends to provide actionable insights
• Execute innovation launch plans
• Lead the sell-in and execution of marketing promotional plans, displays, and new product launches at the store or operator level

Reporting

• Conduct QBRs and weekly face-to-face meetings with regional and national buyers
• Ensure customer plans and reports are developed for monthly, quarterly and annually

Core Competencies

• Strategic Relationship Building
• Negotiation skills
• Ability to establish rapport and develop trust with technical and commercial stakeholders
• Communication & Negotiation: Excellent verbal and written communication skills, with strong persuasive and negotiation skills
• Analytical & Problem-Solving: Ability to analyse data, understand market trends, and develop solutions-based strategies
• Technical Proficiency: Strong skills in Microsoft Office Suite (especially Excel & PowerPoint), CRM skills (SAGE) and sales forecasting agreed with customers

Other Requirements

• Willingness and ability to travel 80% within the assigned territory
• Must reside in Johannesburg
• Valid drivers license
• Own reliable vehicle

Should you not be contacted within two weeks, please take your application as unsuccessful.