Library & Archives Paraprofessional 2

Located in the scenic Puget Sound area with nearby mountain ranges and Mount Rainier in the distance, Tacoma is surrounded by outdoor recreational opportunities such as hiking, boating and camping. Tacoma, Washington has been ranked as one of the most livable cities in the country, due to the increasing career opportunities, cultural diversity and community engagement, just to name a few.  
 
Tacoma Community College (TCC) was built on the ancestral territory of Coast Salish peoples, specifically the Puyallup and Squaxin Island Tribes. The 1854 Medicine Creek Treaty forcibly removed them to Reservations to make way for colonizers; we recognize the privilege of utilizing this land has come at a great cost. We honor the resilience of the Puyallup and Squaxin Island people, who still live here, defend their rights, and contribute greatly to the well-being of our community. Our institution aims to increase partnerships and community ties with the local indigenous populations. Moreover, TCC stands in solidarity with Black Lives Matter and the Black community by further strengthening collaboration with the Black Student Union as well as community entities such as the Tacoma-Pierce County Black Collective, the Tacoma Urban League, and local black-owned businesses.   In addition, we strongly support the Stop Asian Hate movement and have an active Asian Pacific Islander Student Club as well as an Asian and Pacific Islander Faculty and Staff Coalition. TCC is committed to developing more culturally responsive curricula by infusing and incorporating more educational content focused on the lives, experiences, and contributions of Native, Black, Latine, Asian, and other marginalized communities. We continually strive to become an anti-racist institution.
 
We are specifically focusing on improved support for traditionally marginalized populations, including Black/African- American, Indigenous, People of Color, Dreamers, justice-involved, immigrants and refugees, Veterans, people with disabilities, and the LGBTQ+ community. To this end, TCC seeks applicants who:

• Value intellectual curiosity and innovative teaching
• Welcome difference and model respectful interaction with others
• Recognize and honor the important role that diversity brings to an educational community
• Are committed to educating a racially and socioeconomically diverse student population
• Are committed to teaching in a community college setting
• Care deeply about student success 
• Intentionally support and promote efforts related to equity, diversity, and inclusion
• Honor TCC’s mission promoting equitable access to educational opportunities
• Reflect the diversity of our community

Regional Setting
For information on Tacoma and the surrounding area:  https://www.tacomacc.edu/tcc-life/life_in_tacoma

Position Summary
This position functions as an assistant to the Circulation Supervisor by sta?ng the library circulation desk, providing customer service to students and faculty, and assisting students with basic library research needs. This position adds individual issues of periodicals to the integrated library system, oversees the maintenance of the periodical collection, manage Amazon book sales, and process interlibrary loan requests for students and faculty using the OCLC system.

This position provides technical assistance to students with computer problems. This position reports to the Circulation Supervisor and oversees the work of work-study students in the absence of the Circulation Supervisor. The goals of the position are to enhance physical access to the library’s collections and provide a positive experience for library customers. 

• erform customer service functions at the circulation desk including checking out and checking in library materials and resolving customer concerns.
• Use basic knowledge of library organization and shelving rules of Library of Congress call numbers.
• Provide basic hardware and software support for students using library PCs and equipment.
• Add individual issues of periodicals to the integrated library system using copy cataloging, maintain the periodical collection, delete out of date issues and report periodicals not received to acquisition sta?.
• Process interlibrary loan requests for students and faculty using the OCLC system.
• Manage the sale of donated and surplus books through the Library's Amazon account.
• Create library signage and displays using graphics software, as needed.
• Provide general college information to students regarding programs and services. 
• Answer phones and basic directional and research questions. 
• Oversees work of work-study students in absence of Circulation Supervisor.
• Performs related duties as assigned.

Minimum Qualifications 

• High School graduate or equivalent
• 1 year library experience 

-OR-

• Equivalent combination of education/experience.  

 Preferred Qualifications

• Associates degree or higher from an accredited college or university.
• Experience working in a library in a higher education setting.
• One year of progressively responsible experience working with library technical services with SIRSI/DYNIX. 

Conditions of Employment

• The finalist for this position will be subject to a criminal background check prior to the start of employment. Information from the background check will not necessarily prevent employment, but will be reviewed on a case-by-case basis by HR staff.
• Tacoma Community College has no responsibility or obligation to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of  1986, proof of authorization to work in the United States will be required at the time of hire.
• Ability/willingness to stand for long periods of time.
• Ability to lift and stack books onto high shelves weighing up to 25lbs.

 The Successful Candidate Will Demonstrate

• Knowledge of library organization, practices and technical procedures in library circulation techniques. 
• Excellent customer service skills; including establishing, building, and maintaining internal/external customer satisfaction. 
• An appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace. 
• Ethics, integrity, and sound professional judgment. 
• Ability to effectively communicate information for the purpose of having others learn, understand, and apply specific principles, techniques, or information. 
• Capability to use data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions. 
• Knowledge of appropriate modules within the library integrated library system. 
• Ability to interact courteously with customers and work effectively in a team environment. 
• Ability to use and explain information tools and resources. 
• Willingness to accept personal responsibility for the quality and timeliness of work. 
• Communication effectiveness by conveying clear, timely, and persuasive messages that positively influence the thoughts and actions of others. 
• Excellent customer service skills; including establishing, building and maintaining internal/external customer satisfaction.

 Only applications including all requested materials will be reviewed. 

Complete application packages must include the following:

1. Tacoma Community College online application form.
2. Resume and cover letter - In your cover letter, describe how your background and experience align with the responsibilities for this position. 

Terms of Employment 

This is a full-time 10-month cyclic classified position scheduled during library open hours. Schedule is Monday – Thursday 10:45am – 7:15pm; Friday 8:45am – 5:15pm.  The salary range for this position is $41,820 - $55,596 annually with most candidates starting at $48,048 depending on qualifications. The cyclic schedule will include periods of leave without pay for approximately three weeks in September, three weeks in December, two weeks in March, and two weeks in June. Flexibility in scheduling is required to meet business needs. Summer schedule may vary to four 10-hour days. Work location is the TCC Library in Building 7 on the TCC main campus. This is an on-site on campus position. Tacoma Community College offers a comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition for the employee; and retirement benefits are also provided. For more information, please visit our employment page/employment benefits: https://www.tacomacc.edu/about/employment/. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a membership fee is available anytime upon employment. The layoff unit for this position is “All Other WFSE Classified”.Degrees must be from accredited colleges or universities recognized by the U.S. Department of Education and verified by National Student Clearinghouse. International degrees will be verified for U.S. equivalency.
 
 
Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following persons have been designated to handle inquiries regarding non-discrimination policies: Patricia McCray Roberts, Title VII and Title IX, Building 14, 253-566-5051; Kathryn Held, Section 504 Officer, Building 7, 253-566-5328.Tacoma Community College is a smoke-free/drug free environment. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.