Senior Client Associate

Part TIme - 20 hours/week

About this role:

At Wells Fargo, a Senior Client Associate supports financial advisors and helps maintain and enhance relationships with existing clients. You will perform complex administrative, operational, and client support activities, resolve account service needs within established procedures, and provide procedural guidance that contributes to the effectiveness of the Financial Advisory team.

In this role, you will:

• Support the performance of less experienced Brokerage Client Support staff and the overall effectiveness of the Financial Advisory team
• Perform complex administrative, transactional, operational, and client support activities related to brokerage accounts and services
• Gather and maintain account information, prepare materials for client appointments, and coordinate follow-up on service needs
• Research and resolve complex account inquiries and escalated service issues within established procedures
• Coordinate customer onboarding and account maintenance activities while maintaining complete and accurate records
• Provide subject matter expertise and interpret procedures for less experienced Brokerage Client Support staff
• Prepare reports and review account or service information to identify follow-up actions and support team decisions
• Provide feedback and present ideas for improving brokerage client support processes, controls, and tools
• Interact with the immediate team, functional area, internal partners outside the work group, and internal and external customers on a wide range of information

Required Qualifications:

• 2+ years of brokerage and client services support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience supporting brokerage clients and applying knowledge of financial products to account and service needs
• Skill in client onboarding, account maintenance, and customer relationship management systems
• Ability to deliver customer service and resolve problems involving account information, transactions, or service requests
• Experience with office administration and task management in a deadline-oriented client support environment
• Experience preparing reports, reviewing information for accuracy, and identifying appropriate follow-up actions
• Familiarity with risk and compliance requirements and controls relevant to brokerage client support
• Track record of coaching or mentoring less experienced staff and providing clear procedural guidance

Job Expectations:

•  Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

• This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.
• This position is not eligible for Visa sponsorship.

Posting location:

520 Newport Center Dr Newport Beach, California 92660

Pay Range
 

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $30.77 - $45.67

Posting End Date:

5 Nov 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.