Assistant, Client Operations

Agency:

Omnicom Media

Job Function:

Media

Job Subfunction:

Trading and Investment

Job Description:

Assistant, Client Operations

Business Overview

Orion Worldwide is a global media company that generates value for our business partners. As the industry has evolved over the past two decades, so have we — expanding our global reach and product offering to deliver value for the world’s best brands, across nearly every category. The very best ideas are developed by people with diversity of background, thought and experience working together to develop customized solutions that best address our partners’ needs. A five-time winner of “Most Inclusive Climate” at the IPG Inclusion Awards, we scale our recruiting efforts beyond the traditional advertising candidate pool to find people who possess the passion, innovative thinking and collaborative skills needed to achieve our business goals and assist in cultivating a culture in which we can all be proud.

Position Summary

The Client Operations Assistant supports the day-to-day activities of the Client Operations team by assisting with client savings reporting, reconciliation activities, payment-related workflows, and operational coordination. This role executes recurring operational tasks while developing a working understanding of how systems, documentation, and business processes connect across the end-to-end client operations lifecycle.

Working closely with Client Operations leadership and cross-functional partners, the Assistant helps reconcile data across multiple sources, prepare operational reports, coordinate requests between stakeholders, manage tickets, and perform initial reviews to identify discrepancies. This role contributes to meeting reporting deadlines, maintaining data accuracy, and supporting the team’s ability to respond to increasing operational demand.

Key Responsibilities

• Support the preparation of monthly client savings reports.
• Assist with reconciliation of data across multiple systems and documentation sources.
• Support payment-related workflows and operational requests.
• Coordinate information between Client Operations and cross-functional teams.
• Track and manage operational tickets to ensure timely follow-up.
• Perform initial review of discrepancies and escalate issues when appropriate.
• Maintain process documentation and operational records.
• Assist with recurring reporting and administrative operational tasks.
• Support continuous improvement initiatives and process standardization.
• Ensure accuracy and completeness of operational deliverables.

Wage and Benefits

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee’s/applicant’s skill set, level of experience, and qualifications.

Employment Transparency

It is the policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please email [email protected].

Salary Range: $45,000 - $50,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers:

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.