Job Description:

The TRIO Student Support Services Coordinator/Student Engagement & Success Coordinator

is a combined full-time position at the campus where duties and responsibilities will be in both areas and hours may fluctuate depending on specific needs to serving students. The Student Support Services position is a grant funded position and continued employment for this portion of the position is contingent on continued grant funding.

Primary Responsibilities Student Support Services Coordinator

Under the direction of the Director, TRIO Student Support Services, the Student Support Services Coordinator provides educational advising and career/life planning, and assistance with student registration processes and support services to first generation, and/or low income, and/or disabled students in compliance with the TRIO SSS Grant.

Primary Responsibilities Student Engagement & Success Coordinator

Under the direction of campus Student Services leadership, the Student Engagement & Success Coordinator will work directly with targeted first-generation college students, in particular recent high school graduates, to provide support and maximize student success, retention and completion.

Pre-requisites for Position (Qualifications Standards)

Education and experience sufficient for the rigors of the position. Examples may include a Master’s Degree from an accredited institution in education, counseling or related field, and two years of experience working with populations similar to SSS participants; demonstrated familiarity with college academic requirements; demonstrated sensitivity to the needs of economically and educationally disadvantaged students, or equivalent education and experience that will provide the necessary knowledge, skill and abilities to perform the functions of the position.

Demonstrated experience in programs that improve access and success for underrepresented populations, including adult Learners, in higher education essential.

Special Skills or abilities related to position: Ability to administer and evaluation assessment testing; provide academic and career/life counseling and mentoring; prepare and maintain statistical data; strong written, verbal, analytical and organizational skills. Demonstrated ability to positively interact and engage students in an academic setting that is welcoming and responsive to students’ academic and career goals. Strong organizational skills and ability to prioritize duties and responsibilities.

Welcoming. Innovative. Focused on Student Success. These principles reflect the soul of CMC. They guide us in building our teams, cultivating leaders, and expanding our approaches and mindset. They guide us to be an institution of higher education that’s the right fit for every faculty member, staff, student, and community member in its trust. Applicants must demonstrate a commitment to working effectively with students, employees, and community members of all backgrounds.

Bilingual (English/Spanish) or conversational language abilities preferred.

*This is a grant funded position and continued employment the position is contingent on continued grant funding.

Colorado Mountain College requires that employees perform their assigned duties within the State of Colorado. The College further expects employees to accurately report their work location at all times. Failure to do so impairs the College's ability to ensure compliance with tax, payroll, employment, information security, and operational requirements.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Hiring range = $60,229.50 - $66,921.68 annual salary depending upon a combination of education and experience. Benefits include Medical, Dental, Vision, Life Insurance, Pet insurance, retirement contribution, tuition reimbursement, annual & sick time, mental health resources, healthy lifestyle benefits, affordable transitional housing may be available to the successful candidate based on eligibility and availability, relocation if applicable. CMC utilizes a wage progression compensation model that accounts for a candidate’s skill and experience. Although a salary range is listed, salary will be set commensurate with the successful candidate’s qualifications and in compliance with the Equal Pay for Equal Work Act.

Position anticipated to close on November 9, 2026 or until filled.

Minimum Qualifications:

Essential Duties

Student Support Services (SSS) Coordinator

1. Direct Support of Student Participants, including:

• Administers and interprets assessment tests for applicants;
• Identifies, accepts, evaluates and/or makes student referrals for program participants;
• Assists program participants in educational and career/life planning;
• Advising and creating academic plans for program participants;
• • Performs risk assessments and personal guidance for program participants;
• • Evaluates program participants progress;
• • Plans and implements field trips and academic events for program participants;
• • Plans and implements workshops for program participants;
• • Coordinates and/or assists with tutoring programs;
• • Identifies and trains tutors;
• • Establishes and monitors peer mentoring program;
• • Collaborates with SSS coordinators located at other CMC campuses in planning and implementing college transfer visits for SSS participants;

2. Data Collection and Reporting, including:

• Monitors and enters participant data and maintain participant records;

• Prepares and maintains program documentation;

• Assists in developing program reports;

• Complies with regulatory requirements;

3. Program outreach, including:

• Assists with developing and disseminating program information;

• Promotes services and programs at campus meetings and events;

• Serves as program representative and coordinates with internal and external parties;

• Works collaboratively with campus teams to support student success.

4. Other duties as assigned.

Student Engagement & Success Coordinator

1. Direct support of targeted CMC students:

• Establish positive and trusting relationships with target students.

• Advise and assist in academic planning with target students.

• Along with student services team, coordinate and/or provide services to support success, persistence and completion among target population.

• Facilitate student success by creating peer networks among target students.

• Foster student accountability, self-advocacy, self-awareness, and effective use of resources.

2. Campus Communication and Collaboration

• Solicit student feedback to guide continuous improvement of services.

• Communicate with campus student services leadership about the progress and needs of target students.

3. Outreach

• Meet local senior high school students, and connect prospective students to CMC admission processes, including financial aid, academic advising, and academic and student support services.

• Collaborate with community and campus partners to maintain and strengthen student support network and training pipeline.

4. Other duties as assigned.

Special Conditions of Employment

Successful completion of a background check including motor vehicles records report is required. Incumbents in this position will adhere to all safety and compliance policies of Colorado Mountain College while performing all duties as assigned. The Student Support Services position will require some travel and evening/weekend hours.

The Student Support Services position is a grant funded position and continued employment for this portion of the position is contingent on continued grant funding.

Working Conditions

This position requires constant sitting, occasional walking, standing and driving; occasional handling objects, pushing/pulling; frequent reaching with hands/arms, and use of finger movements; occasional lifting, carrying, pushing or pulling objects up to 50 lbs. Constant written and oral communication and the ability to reason and analyze and perform calculations occasionally. Work is performed using a computer and standard office equipment daily and driving a vehicle occasionally.

CMC is committed to the full inclusion of all qualified individuals. As part of this commitment, the College will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADA Coordinator, Human Resources, [email protected]

NOTE: This position description is intended to indicate the basic nature of positions allocated to this class and provide examples of typical duties that may be assigned. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Employees may perform other related duties as required to meet the ongoing needs of the organization.

Each role at Colorado Mountain College contributes to the institution’s sustainability initiatives by fostering environmental stewardship, supporting sustainable practices in daily operations, and advancing a culture of ecological responsibility that aligns with our commitment to balance the needs of current generations not to compromise the needs of future generations.