Family Self-Sufficiency Program Coordinator

The City of Oxnard’s Housing Authority Department is seeking a Family Self-Sufficiency (FSS) Programs Coordinator.  The FSS Program Coordinator provides case management, goal-setting, financial coaching, and community resource linkage to help participants achieve economic self-sufficiency and stability.

WHAT YOU’LL DO:

• Conduct outreach to identify eligible families from Public Housing and the Section 8 program.

• Perform comprehensive initial needs assessments, evaluating employment history, education, childcare, transportation, and barriers to self-sufficiency.

• Assist participants in establishing a 5-year Plan with actionable milestones to achieve financial self-sufficiency.

• Meet regularly with families to monitor progress, adjust goals, and to connect them with direct community resources.

• Establish and maintain strong partnerships with local employment agencies, colleges, job-training programs, mental health providers, and childcare networks.

• Coordinate with the finance department to manage and track program interest-bearing escrow savings accounts earned through increases in earned income.

• Maintain accurate records in compliance with federal guidelines.

• Prepare and submit FSS grant applications and reports required by the US Department of Housing and Urban Development. 

• Assist in updating the Housing Authority’s FSS Action Plan to align with Federal Regulations and Grant requirements.

• Lead the quarterly Program Coordinating Committee (PCC) meetings.

• Draft marketing materials and conduct outreach presentations.

• Determine program eligibility, calculate rents, and process reexaminations. Eligibility for assigned public housing and Section 8 program participant caseload

PAYROLL/CLASSIFICATION TITLE:

Administrative Services Specialist, Senior

DISTINGUISHING CHARACTERISTICS:

This classification is distinguished from the Administrative Services Specialist in that it serves as a subject matter expert in providing specialized paraprofessional functional/program support and may serve as a lead worker or directly supervise the work of others.

SUPERVISION EXERCISED/ SUPERVISION RECEIVED:May serve as a lead worker, assigning work and monitoring work completion. Receives general supervision on routine items which are performed according to established standards and procedures and receives specific work instruction regarding non-routine matters and deadlines.

WORK SCHEDULE:

The normal work week is Monday through Thursday, 8:00 am to 6:00 pm, and alternating Fridays, 8:00 am to 5:00 pm.  Depending on the work assignment, staff may be assigned to a shift that is outside the standard work hours. In addition, this position may be required to be available to work additional hours in response to peaks in workloads and changes in department needs. The standard work environment varies depending on assignment, but is typically either primarily in an office setting or out in the field. The City does not offer hybrid or remote work. 

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the Department.

• Provides specialized management service support in assigned functional area or program; coordinates, reviews and oversees related work and program activities; may work as a liaison with contracted vendors supporting functional programs. May serve as a lead worker assigning and monitoring work completion.

• Receives and responds to internal and external customer inquiries. Researches, analyzes, troubleshoots, and provides information and support related to functional area or program assignment.

• Coordinates, monitors and responds to complex information and record requests; researches related data and information; explains and interprets information related to processes and procedures.

• Prepares, maintains and updates system information, databases, tracking systems, logs, correspondence, and/or other related documents; oversees and provides for the maintenance of files, records, data and functional/program documentation.

• Performs other duties of a similar nature and level as assigned.

Position-specific responsibilities might include: 

Positions assigned to fiscal support may be responsible for:

• Performing revenue collection, accounts payable, or payroll preparation activities;

• Overseeing the daily receipt, recording and safekeeping of fees and collections and deposits;

• Reviewing all payable transactions;

• Posting expenditures;

• Processing purchase orders and checks;

• Reviewing and proofing payroll adjustments, entries and rates;

• Calculating pay changes;

• Reviewing accrual register;

• Running payroll reports;

• Reconciling accounts.

Positions assigned to housing may be responsible for:

• Leading or supervising contracted maintenance staff;

• Making work assignments, reviewing work and ensuring that policies and procedures are properly implemented;

• Reviewing and approving applications and related files;

• Ensuring that records are maintained and updated;

• Conducting informal hearings and interviews;

• Providing counseling to applicants;

• Gathering and compiling data;

• Meeting with and addressing housing client concerns;

• Performing investigations and conducting home visits;

• Developing, coordinating and marketing resident programs and services;

• Performing case management and outreach with coordinating agencies. 

The following are the minimum qualifications necessary for entry into the classification.

EDUCATION and EXPERIENCE:

• High School Diploma or GED and four (4) years of related experience, including two (2) years paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment; OR

• Associate’s degree (or 60 units) in a related field such as business administration, and two (2) years of paraprofessional support experience comparable to an Administrative Services Specialist with the City of Oxnard in field related to area of assignment 

NOTE: To qualify for the educational incentive benefit, candidates must possess a degree level of Bachelor’s or above.  

LICENSE/CERTIFICATION:

• Valid California Class C Driver’s License with a satisfactory driving record.

OTHER REQUIREMENTS:

• Must be able to effectively communicate in English, both orally and in writing.

• Candidates who hold a foreign degree will be required to provide official documentation verifying degree equivalency or matriculation upon hire, depending on the position’s requirements.

For information on degree evaluation and matriculation options, please visit https://naces.org/members/

HIGHLY DESIRABLE:

• Bilingual - Spanish