Sales Development Representative FR / ES / IT F/M | Apprenticeship

Why this role exists

Inside Sales SMB is our core acquisition engine, bringing in the majority of Veesion's new customers. The SDR is the first point of contact in this process.

Every day, retailers reach out to us. The faster we respond and the better we qualify their needs, the more opportunities we create for our Account Executives.

As an SDR apprentice, you'll be part of this process from day one. Your role: turn inbound requests into qualified meetings, learn how to identify the right prospects and help our AEs focus on the best opportunities.

You'll learn by doing, with hands-on support from your Team Lead and the rest of the sales team.

1. Handle inbound leads, fast and well

This is the core of the role. Speed matters. A lead contacted within the hour is not the same opportunity as one contacted the next day.

• Call back inbound requests quickly and make the first contact.

• Build up your daily activity and become increasingly confident on the phone.

• Follow up with prospects who haven't answered, making sure no opportunity slips through the cracks.

• Learn how to adapt your approach depending on the prospect and the situation.

2. Qualify and hand over to the AEs

A qualified meeting means a prospect who fits our ICP. Your job is to learn how to identify the right opportunities and make sure our Account Executives have everything they need.

• Learn to qualify leads using the BANT method and check that they fit our ICP.

• Book qualified demos for the Account Executives and ensure a smooth handover.

• Keep HubSpot up to date (activities, contacts, stages) to maintain a reliable pipeline.

• Gradually develop your ability to identify business needs and qualify prospects independently.

3. Add a little outbound

Outbound is a small part of the role, but it's a great opportunity to develop your prospecting skills.

• Occasionally reach out to retail decision-makers (store owners, store managers, loss prevention managers, network directors) by phone and email.

• Test different approaches, learn how to grab a prospect's attention and share what works with the team.

Your metrics: activity volume, qualified meetings (SQLs) and pipeline created. You'll progressively build the skills needed to reach your targets.

What makes this role challenging

• Retail SMB is a specific market. Independent grocers, pharmacies, franchise stores: these retailers aren't necessarily easy to reach online. Getting through to them takes phone discipline, creativity and persistence.

• Consistency is key. This role requires sustained activity: lots of calls, every day, while keeping the same level of energy.

• You'll learn by doing. Prospecting, handling objections and qualifying leads are skills you'll develop through practice, coaching and feedback.

• Quality matters as much as volume. Every new customer means installation and support further down the line. A poorly qualified meeting has a real cost for the business.

Profile

You don't need years of sales experience. What matters most is your attitude, motivation and willingness to learn.

We're looking for someone who:

• Is comfortable talking to people: You're not afraid to pick up the phone, start conversations and learn how to handle objections.

• Is motivated and proactive: You like taking initiative, getting things done and challenging yourself.

• Is resilient: You can bounce back after a no and keep going with a positive attitude.

• Is organised and rigorous: You know how to manage your tasks and follow-ups without letting anything slip.

• Is eager to learn: You enjoy receiving feedback and are always looking for ways to improve.

• Is comfortable with AI: Veesion makes widespread use of AI agents internally, and you'll have the opportunity to work with these tools.

Languages: Excellent written and spoken French for the French market, and good English in all cases. Italian or Spanish is a plus.

Nice to have, not a requirement: Previous experience in sales, B2B SaaS or retail, and familiarity with tools such as HubSpot or Aircall.

Team and tools

• Team: Inside Sales SMB, working closely with the Account Executives and Marketing.

• Support: You'll receive onboarding, regular coaching and feedback from your Team Lead to help you develop your sales skills throughout your apprenticeship.

• Tools: HubSpot, Aircall, Modjo, Notion, Slack and Claude.

• Growth: This apprenticeship is an opportunity to build a strong foundation in sales, with the possibility of progressing towards an Account Executive position for high performers. At Veesion, we value performance over seniority.

Logistics

• Reports to: Team Lead SDR

• Location: Paris

• Contract: Apprenticeship (alternance)

• Start date: As soon as possible

• Benefits: Health insurance and lunch vouchers

Hiring process

1. Pre-screening call with the Talent team (30 min).

2. Interview with the Global Head of Sales Small Business.

3. Case study: a simulated sales call with an Account Executive.

4. Meeting with the CRO.

Veesion is an equal opportunity employer. We consider all applicants regardless of gender, origin, age, disability, sexual orientation, religion or any other characteristic protected by law. If you need an adjustment at any point in the process, just let us know and we'll make the necessary arrangements.