Senior Account Executive – Commercial HVAC Service

Cincinnati, OH

Commercial HVAC | Strategic Account Management | Service Sales | Customer Relationships

You know commercial HVAC. You know how to earn a customer’s trust. And you know the best account growth comes from understanding your customers, solving problems, and following through.

If that sounds like how you approach your work, this could be a great next step.

Comfort Systems USA – Ohio is looking for an experienced Senior Account Executive – Commercial HVAC Service to join our Cincinnati Service team.

This is not a high-volume, transactional sales role. You’ll manage an established portfolio of commercial and industrial customers, build strong relationships, and become a trusted resource for their HVAC and mechanical needs.

You’ll get to know your customers, their facilities, equipment, operational challenges, budgets, and long-term priorities. From there, you’ll bring together the right technical and operational resources to help customers make smart decisions around HVAC service, preventive maintenance, repairs, equipment replacement, retrofits, and mechanical solutions.

What Makes This Opportunity Different

You’re not starting from scratch.

You’ll have the opportunity to take ownership of established customer relationships while identifying new ways to deliver value, strengthen partnerships, and grow accounts over time.

You’ll also have the support of experienced service managers, HVAC technicians, estimators, engineers, and project teams. You don’t have to be the technical expert on every solution. You do need enough commercial HVAC knowledge to understand the customer’s needs, ask the right questions, recognize opportunities, and bring the right people to the table.

What You’ll Do

• Manage, retain, and grow an established portfolio of commercial and industrial HVAC customers.
• Build trusted relationships with building owners, facility managers, property managers, operations leaders, and other key decision-makers.
• Develop a strong understanding of each customer’s facilities, HVAC systems, operational priorities, budgets, and long-term needs.
• Conduct customer meetings, facility visits, and strategic account reviews.
• Identify opportunities for HVAC service agreements, preventive maintenance, repairs, equipment replacement, retrofits, and mechanical projects.
• Develop proposals and recommendations that clearly communicate technical and financial value.
• Manage service agreement renewals and proactively address customer needs and retention concerns.
• Partner closely with Service Managers, technicians, estimators, engineers, and project teams to develop and deliver effective solutions.
• Expand existing relationships through referrals, additional facilities, new service opportunities, and strategic account growth.

Who We’re Looking For

You may be a strong fit if you:

• Have 5+ years of experience in commercial HVAC service sales, mechanical services, technical account management, HVAC estimating, service operations, or a closely related field.
• Understand commercial HVAC systems, preventive maintenance, service and repair, equipment replacement, and mechanical solutions.
• Have experience managing and growing commercial customer relationships.
• Take a consultative approach to sales and prefer long-term relationships over one-time transactions.
• Can build credibility with building owners, facility managers, technical professionals, and business leaders.
• Understand pricing, gross margin, customer retention, and profitable account growth.
• Are comfortable working across Sales and Operations to make sure what is promised to the customer can be successfully delivered.
• Communicate well, stay organized, and consistently follow through.

Greater Cincinnati market knowledge is a plus, along with experience in HVAC service operations, estimating, equipment replacement, retrofits, design-build, or complex mechanical projects.

Compensation & Benefits

• Competitive base salary plus performance-based incentive plan
• Vehicle allowance
• Medical, dental, and vision benefits
• 401(k) with company contribution
• Paid time off and company holidays
• Ongoing training and professional development

Why Comfort Systems USA – Ohio?

Our business is built on technical expertise, dependable service, and long-term customer relationships.

For the right person, this is an opportunity to take ownership of an established customer portfolio and make it your own. You’ll deepen relationships, solve meaningful customer problems, grow accounts strategically, and become the person customers trust when they need help making decisions about their HVAC and mechanical systems.

If you’re an experienced commercial HVAC professional who believes the best customer relationships are built on technical credibility, responsiveness, and trust, we’d like to hear from you.