Housekeeping Supervisor

Join the Miami Valley Gaming team as a Full-Time Housekeeping Supervisor, and step into a vibrant environment where fun meets professionalism! Located in Lebanon, Ohio, this onsite position invites you to lead a dynamic team dedicated to creating an extraordinary experience for every guest. You’ll thrive in an energetic atmosphere where your efforts will directly impact the overall ambiance of our casino.

Take on the excitement of ensuring cleanliness and organization, while engaging with a diverse range of individuals. You’ll have the unique opportunity to shape the guest experience through your leadership and innovation. Be part of a facility that prides itself on outstanding service and an exhilarating workplace.

You will have benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Elevate your career in an environment where every day brings new challenges and excitement as you oversee the heart of our casino's operations!

 

What's your day like?

As a Full-Time Housekeeping Supervisor at Miami Valley Gaming, you will lead and inspire a dedicated team of cleaning associates to ensure that our property shines bright and stays welcoming for guests. You will assign tasks and meticulously inspect their work to meet our high standards in both public and back-of-house areas. Utilizing your strong leadership skills and in-depth knowledge of housekeeping practices, you will train and motivate your team while strictly adhering to company policies and safety regulations.

Your proactive approach will identify opportunities for process improvements, helping to create a more efficient work environment. With experience in conflict resolution, you will tackle any work-related issues that arise with confidence. Administrative responsibilities will include managing daily assignments, tracking attendance, and providing constructive feedback. Above all, you'll embody our GuestPath Universal Service Standards, ensuring an exceptional experience for every visitor.

Does this sound like you?

To excel as a Full-Time Housekeeping Supervisor at Miami Valley Gaming, a combination of essential skills and qualifications is necessary. First and foremost, a high school diploma is required, along with a minimum of two years of housekeeping experience in a commercial setting. Supervisory experience of at least two years is preferred, highlighting your capability to lead a team effectively. Excellent customer service skills are crucial, as you'll be interacting with guests and staff alike, ensuring their needs are met with a friendly and approachable demeanor. Strong written and verbal communication abilities are vital for conveying expectations and feedback clearly. Additionally, basic computer knowledge will assist in managing administrative tasks efficiently. Your ability to motivate your team, combined with a keen eye for detail and adherence to company standards, will make you an invaluable asset in creating an exceptional environment for both guests and staff.

Knowledge and skills required for the position are:

• High School diploma required.
• Minimum two years housekeeping experience in a commercial environment required.
• Minimum two years of supervisory experience preferred.
• Excellent customer service skills required.
• Good written and verbal communication skills required.
• Basic computer knowledge preferred.

Get started with our team!

If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!