- Salary
- $30k – $32k/yr
- Location
- Makati City, Metro Manila
- Type
- Full-time
- Source
- BetterTeam
Description
Job Descriptions:
- Supervise and oversee the daily tasks of Senior Document Processing Personnel, ensuring accuracy, timeliness, and compliance with standards.
- Conduct regular performance evaluations and reviews of Senior Document Processing Personnel.
- Address team issues and escalate concerns to the Associate Manager for prompt resolution.
- Respond to client requests and inquiries via email and phone in a timely and professional manner.
- Attend internal operations and client meetings to stay aligned with updates, expectations, and objectives.
- Disseminate client endorsements and operational updates to the relevant teams and units.
- Assist the Associate Manager in preparing and submitting monthly reports and census data for management and client reporting.
- Maintain organized documentation and ensure records are secure, accurate, and accessible.
- Willing to have Saturday duties.
Skills
Compliance